Reviews


Furnace Repair

“I talked to you last week about the service that I received from Airclaws and your technician, Tony Richardson. I was amazed by several things. First, I was surprised to find someone available during the bitter cold wave, and to see that they could get to me the same day. I knew I had a good one when he explained everything that he was doing and why it was not working. Although he told me it might take two days to get the part in, he was able to locate the part and get back to me within two hours. I was revving up the kerosene heater, but didn’t even have to use it. The price of the parts and labor were reasonable, the service exemplary, and it appears I have a new company to place on my Tim’s List (distant relative to Angie’s List) Tony is an asset to your company! When it’s “gotta do it right time”, he is a good one to have on your team!!” – Tim E.
- Tim E.

HVAC System Installation

“I would recommend these guys to anyone who needs HVAC work done! I couldn’t be happier with the work they did. Installers were very professional and did an amazing job !!! Now it’s time to kick back and enjoy the ac/ heat! Thank you guys so much for all the hard work!!!”

– Sandy K.

- Sandy K.

David Kasler
David Kasler
18:32 23 Nov 22
You won't find a more professional and service oriented business at very competitive prices. These folks care about their clients.
Vincent Felts
Vincent Felts
21:04 22 Nov 22
Eddie was great! Airclaws kept constant contact with me and corrected my issue promptly and I felt like I received a great value for my money. I highly recommend thier services.
Mike Smith
Mike Smith
13:56 22 Nov 22
Great service. Highly recommend
Bonnie Dooley
Bonnie Dooley
15:22 21 Nov 22
Angela Carter
Angela Carter
14:44 02 Nov 22
Marsha King
Marsha King
19:09 24 Oct 22
Mark Isaac
Mark Isaac
15:35 24 Oct 22
I can not say enough good things about Eddy. By proxy, I can not say enough good things about airclaws. Eddy was the absolute nicest, genuine and friendly person I have ever met. He was extremely knowledgeable, and answered all of my questions and more. I wanted to be involved in the process so he was truly accommodating and walked me through everything. When I say he was kind, I don’t mean in the typical ‘customer service’ kind of way, I mean it genuinely felt like he wanted to answer my questions, and cared about his work. I have a feeling that if I didn’t want to be involved in the process he would have professionally and courteously worked without me there as well. Eddy was prompt, and called fifteen minutes before arriving. I would not hesitate to work with Airclaws again, and if you’re reading this: ask for Eddy. I’m sure everyone there does as good a job as Eddy, but he was a true gem. Thanks Eddy and thanks Airclaws.
anthony kimball
anthony kimball
13:58 07 Oct 22
The young man was very professional and polite! He explained what was done and answered all my spouses concerns. Will hire then again!
Don Dekker
Don Dekker
01:01 24 Sep 22
mike stacy
mike stacy
17:42 20 Sep 22
Great service & highly recommend.
David Manzo
David Manzo
12:10 11 Sep 22
I have used Airclaws multiple times over the past few years. Always very responsive and available. Very fair pricing and easy to work with.
Ariel Chamberlain
Ariel Chamberlain
17:04 10 Sep 22
They fixed our 30 year old AC this spring and installed a heat pump in its place when we were ready to upgrade. Everyone from Airclaws has been nice, respectful, and great at problem solving.
Brandt Conner
Brandt Conner
00:55 09 Aug 22
At every step of the process the Airclaws Team demonstrated the highest level of professionalism. From initial estimate to completed installation to thorough follow-up, they were receptive and responsive to answering any question. And all of this quality attention came delivered through some really quality folks. We give Airclaws our highest recommendation for great work and great people.
Mark Amon
Mark Amon
19:04 08 Aug 22
I called this morning around 9:30 and by 2:45 this afternoon our air conditioner was working again. They originally scheduled us for two day service but had an opening and sent a tech promptly.I will not use anyone else but them.
Mike Smith
Mike Smith
00:10 02 Jul 22
Great company
HUI CHEN
HUI CHEN
17:16 07 Jun 22
Carey Busch
Carey Busch
10:40 25 May 22
I have used Airclaws for other HVAC needs, but they really came through again when my hot water heater went out unexpectedly. As always, communication was clear and they worked as quickly as possible to get my issue resolved. Shawn was a great technician - knowledgeable, friendly, and efficient. He talked me through what he needed to do, did it, and showed me everything at the end and all in the middle of other contractors here doing some other work. His attention to detail was great.
Kristin Hepworth
Kristin Hepworth
13:32 25 Mar 22
Airclaws has been great during our three years with them! They are reliable and punctual for each scheduled maintenance call. A couple of months back, our furnace went out. They drove to Columbus to get a replacement, replaced it the following day, and even offered space heaters or overnight accommodation because it got down to -1 that evening. Highly recommend using them!
Beth Modrzakowski
Beth Modrzakowski
18:11 18 Feb 22
The service technicians were wonderful!! They fixed our motor on furnace and came back to fix the vibration in the floor. They were kind, considerate and patient with us….answering all of our questions. I would recommend Airclaws with flying colors!!!!!
Daniel Waldman
Daniel Waldman
13:47 15 Feb 22
Great Service ,Fair Price
Wesley Bonadio
Wesley Bonadio
20:12 11 Feb 22
Airclaws was great to work with. We had a 20+ year old system that went down in the middle of winter. Airclaws was helpful working with our home warranty company, but unfortunately, we had to purchase a whole new system. Their entire team was great to work with. Professional, responsive, informative, and most of all patient. We had to consider a few different systems plus figuring out our finances. Ryan, our salesperson, was very patient and accommodating. He even threw in an air purifier. Payment and financing was easy and straight forward. And best of all they had all of the equipment in stock so there was zero delay with install, or dealing with things on back-order. The install took two days because they were interrupted by the recent ice storm. They were able to get us heat before the bad weather hit and then returned the next business day to finish the rest. Overall, we're very happy with the service and equipment provided by Airclaws and would definitely recommend them to anyone in need of help with their heating and cooling needs.
Lowell Howard
Lowell Howard
23:41 03 Feb 22
The Airclaws installers did a great job installing a Navien natural gas tankless water heater. They installed it exactly in the part of the wall that I specified to preserve maximum wall and floor space. They did a nice job using flex pipe to tap into the larger diameter portion of the gas line to ensure proper performance and in order to navigate the narrow crawl space. Quality staff, fair price, and good options for financing. I recommend doing business with Airclaws .
Randy Goldsberry
Randy Goldsberry
16:09 03 Feb 22
The technician that came to my house was very courteous and polite. He was careful coming into my house, he put shoe covers on prior to coming inside. He seemed very knowledgeable about our hvac system and was comfortable answering my questions.The office staff person is very courteous and pleasant to speak with. Always is quick to reply to my emails and phone calls.
Eclipse Ltd
Eclipse Ltd
14:41 19 Jan 22
We have used Airclaws on several occasions to repair or install our HVAC systems in multiple properties. Each employee we have worked with is competent and friendly. We have used Airclaws to trouble shoot HVAC needs for new construction as well and they always give us multiple options to choose from.
Moon Beams
Moon Beams
23:53 04 Jan 22
Customer service is awesome and so happy to do business with them. They are professional and my new heater was installed fast. Thanks Airclaws!
Joe Radwany
Joe Radwany
16:38 25 Dec 21
Good Folks with a technically proficient crew. High end, but worth it when You need them.
Kyle Klein
Kyle Klein
04:02 05 Dec 21
Airclaws provided excellent service when my AC died last year. They were timely and professional. They repaired my 26 year old AC and provided all information if I wished to replace it. I ended up getting a new HVAC system and they addressed all my questions/concerns. I would use them again for all my HVAC needs.
Josh Johnson
Josh Johnson
13:01 30 Oct 21
This company is either highly unethical or has no clue what they are doing . They came to look at our boiler and had to send 3 people to finally diagnose it and give us a price . They said it was shot and required a new 10k system . We got a 2nd opinion and the other company had it fixed in less than 2 hours and under $400. Strongly suggest not wasting your time or resources with these people
Nick Galentin
Nick Galentin
21:05 15 Oct 21
Top notch, punctual, professional, capable, thorough, accommodating, and personable service delivered exactly what I needed when I needed it. Willie and Waylon treated us right. Ryan and Adrienne made it possible. I would recommend this bunch to anyone searching for HVAC needs. They will do right by you. Thanks a million Airclaws team!!!
Sarah Louise Baker
Sarah Louise Baker
19:00 17 Aug 21
Heat Pump/Air Handler not working properly last Thursday. Quick response Friday before noon. Eddie arrived and assessed the situation - not good. Coolant leakage in current unit. I asked to speak to Sales. Ray came out Fri afternoon, I made my purchase, and Mon (yesterday) Willie and Josh arrived with equipment and did a superb, professional installation. Great responsiveness/great customer service.
Scott Damman
Scott Damman
17:18 07 Aug 21
Dallas Chesser
Dallas Chesser
20:33 09 Jul 21
Had a new central air put in. From the office to the instal was a great experience. The office was very friendly and helpful and answered all my questions. Ryan came out and gave me a quote and he was very knowledgeable and honest and gave me several options. Willie did the instal and was awesome, he was very friendly and professional. He was meticulous and did a great job. The unit looks and performs great. Highly recommend air claws for all your heating and cooling needs
Jessica Bickley
Jessica Bickley
18:08 26 May 21
Airclaws did a good job. We have been with them for many years. They were nice, professional attitude, and cleaned up when they were done. They did tell me that I needed a part for my AC unit, they went to check on the status of getting one and I never heard back from them for a week. My husband had to end up calling to see what the status was with the part we needed.
Heather Cantino
Heather Cantino
15:13 26 May 21
I especially appreciated the explanations that the technician took the time to share so I could understand better what he was doing and finding.
Cimmeron O'Connor
Cimmeron O'Connor
15:53 22 Apr 21
Airclaws was wonderful to work with as we had our new HVAC system installed. All of their staff were respectful, informative and helpful throughout the process. They were able to install an entirely new system in a day and a half - it's so nice to have such a quiet and efficient system!
Margaret Flanigan
Margaret Flanigan
22:01 13 Apr 21
Andrew was the perfect tech! He arrived on time, observed all Covid protocols, was friendly, knowledgeable, efficient and helpful. He was informative about your products and services without ever being pushy. That’s not an easy balance! So glad he’s joined your company!
Tom Reid
Tom Reid
21:52 08 Apr 21
Professional and excellent work! Andrew just wrapped up our spring maintenance - he did a great job!
Charlotte Gordon
Charlotte Gordon
19:30 08 Apr 21
So Andrew the new maintenance tech for airclaw exceeded my expectations. Between him and his wife Carly that work there they took heat from me due to the previous people that worked there that didn’t do their jobs. But the two of them, made the experience a lot better for us. And I will be making sure they are the ones who handle anything with our house again, thank you so much Andrew and Carly!
Jill McKinney
Jill McKinney
14:56 06 Apr 21
The rep called for a heads up and arrived on time. He took all the COVID protocols to enter the house. Performed the regular maintenance and changed the filter. He was polite, friendly and professional. When maintenance was complete he reviewed the check list with me and made sure all my questions were addressed.
Susan Barga
Susan Barga
16:14 25 Mar 21
Great Service and always helpful! Professional and are experts in the industry!
nancy cooper
nancy cooper
15:30 04 Mar 21
My furnace died on a Friday and Tyler Tevis had a new one up and running by Monday at noon. Airclaw's service was friendly, professional, and most importantly that very cold weekend - fast! Thanks for the great work. Nancy C
Louis-Georges Schwartz
Louis-Georges Schwartz
18:15 02 Mar 21
Geetha Conjeevaram
Geetha Conjeevaram
01:34 27 Feb 21
Friendly staff and very responsive to my calls with immediate assistance . Excellent work, professional and that’s why I have used them for so many years . Highly recommend Airclaws to others .
Britney Doudna
Britney Doudna
20:18 26 Feb 21
Ben Mitchell
Ben Mitchell
18:43 17 Feb 21
Everyone always says how great they are and helpful but I definitely have to disagree, they never want to help us and would assume leave us in the cold then admit they made a mistake.
Ashlie Hurst
Ashlie Hurst
17:31 11 Feb 21
Barb Campagnola
Barb Campagnola
17:48 09 Feb 21
I cannot say enough great things about these folks at Air Claws. Ryan was so professional and so knowledgeable and good at helping me pick the right system for my house. I needed all new everything and went to the right place. My house has never been warmer or the air more well distributed. They came when they said they would come. They did what they said what they would do. Their price was better than everyone else's. I would not hesitate to call on these guys. They will be my new go to for all things furnace and air related. GREAT system with ability to add on all kinds of things in future. In fact my system now, can easily handle a very thick MERV 11 I think or 12 filter for dust without bogging down the motor. This is just in the furnace itself. Call these guys! Their customer service is the best too.
Stacy Lee
Stacy Lee
14:21 09 Feb 21
I highly recommend Airclaws! They’re knowledgeable and great at explaining options. They come on time, staff is professional and friendly, and their scheduled maintenance service plans (thanks, Logan!) are great for both peace of mind and to help keep equipment running well.Great company!
Clarissa Mitchell
Clarissa Mitchell
00:20 05 Feb 21
Seth was super helpful and friendly!
Margaret A King
Margaret A King
15:54 18 Jan 21
Emergency ServiceI had what I thought was an emergency heating problem and even though it was not, Ryan identified the problem and with his help I was able to get the problem solved. Ryan arrived on a Saturday within 30 minutes of my call. Excellent, professional response and service. I would not only choose AIRCLAWS but also recommend to others.
Karen McCoy
Karen McCoy
17:48 13 Jan 21
Professional and determined the problem and was able to order the part and have it installed within a timely manner.
Paige Grim
Paige Grim
20:33 14 Dec 20
Kristin Dispenza
Kristin Dispenza
16:37 07 Dec 20
Sherry Blankenship
Sherry Blankenship
17:06 03 Dec 20
Have been very consistent and vigilant for several years. Responsive and helpful as well as knowledgeable.
Talia Parrotti
Talia Parrotti
15:16 30 Nov 20
Michael Householder
Michael Householder
21:23 19 Nov 20
Randy Shoup
Randy Shoup
21:49 17 Nov 20
Margaret Selander
Margaret Selander
00:18 17 Nov 20
cindi lucas
cindi lucas
17:35 12 Nov 20
Jennifer Smith
Jennifer Smith
11:16 05 Nov 20
Christopher Glenn
Christopher Glenn
20:39 03 Nov 20
Nelson Hippolyte
Nelson Hippolyte
19:48 03 Nov 20
Bob Garbo
Bob Garbo
20:03 28 Oct 20
Timely, professional, Covid safe and thorough.
Debra McBride
Debra McBride
15:05 27 Oct 20
Tracey Borovicka
Tracey Borovicka
14:00 16 Oct 20
Always efficient and friendly. Airclaws is a wonderful company to do business with.
Sarah Wollenslegel
Sarah Wollenslegel
03:30 16 Oct 20
Airclaws came the same day, even was early, to evaluate possible damage to our furnace. Friendly service workers, super fair pricing. Totally recommend their service.
Helenmelen
Helenmelen
14:25 29 Sep 20
I am pleased with my experience with Airclaws and recommend this business. Airclaws was responsive, quick, polite and reasonable priced. The technician diagnosed and resolved the issue in less than 30 minutes.
Talva Louise
Talva Louise
13:47 29 Sep 20
T Kerr
T Kerr
14:46 14 Sep 20
Kacie Bateman
Kacie Bateman
02:26 14 Sep 20
Sharleen Padgett
Sharleen Padgett
12:35 28 Aug 20
Expertly diagnosed the problem and offered options for fixing it.
Kathy Fuhrman
Kathy Fuhrman
22:25 20 Aug 20
They were on time and very nice people. They found my problem and fixed it quickly. I appreciate how quickly they got me scheduled ! They are now in my "book" for repairs . Thanks Airclaws 🌹
Aero Nishimura
Aero Nishimura
14:21 19 Aug 20
Martin Hanlin
Martin Hanlin
12:34 25 Jun 20
Michael Barr
Michael Barr
01:48 24 Jun 20
Seth and Alexandra jumped right on our problem and got our AC up and running ASAP. Great service!
Tina Beckett
Tina Beckett
01:54 19 Jun 20
Great customer service from the very first phone call!! They make it easy to support local businesses!
Cita Strauss
Cita Strauss
01:20 19 Jun 20
I paid for a maintenance service and they arrive and did their job well and friendly as always.
teresa newton
teresa newton
18:47 09 Jun 20
Carol Ross
Carol Ross
20:43 28 Feb 20
Every part of the transaction was first class. Our gas furnace had died so we were cold, making do with a couple of expensive to run space heaters. They scheduled us right away and completed the entire installation in half a day. The crew was polite and considerate in our home leaving no mess whatever. Last, but certainly not least, their price was significantly the best in the area. I would highly recommend this business.
Susan Urano
Susan Urano
19:58 24 Feb 20
Dorthey mayle
Dorthey mayle
18:23 24 Feb 20
Such nice people to work with and they provided quality, timely and efficient work. Would recommend them to friends and family.
Scott Titsworth
Scott Titsworth
18:40 07 Feb 20
Airclaws ALWAYS provides great service. The techs are great, and are proactive in looking at issues that can cause real problems, like a leaking hot water tank, while doing standard HVAC service!
Steve Acton
Steve Acton
16:44 27 Jan 20
Leah Jaquith
Leah Jaquith
18:32 22 Jan 20
My experiences with AirClaws has been uniformly positive. The staff are helpful and have installed and serviced our new HVAC system in an efficient and competent manner.
Greg Mickunas
Greg Mickunas
19:37 21 Jan 20
On time and awesome as usual!
Andrea Lewis
Andrea Lewis
16:37 21 Jan 20
Great- customer service all around.I had a scheduled maintenance to clean a mini-split unit in my bedroom. The technician, Seth arrived on-time was very courteous and even spent several minutes greeting my two-hound dogs, who thought he was there to see him. Before going past the foyer Seth put on shoe covers and after assessing the maintenance order was very thorough explaining how he was going to disassemble parts of the unit and power wash it. Even though I was appalled at how black the water was- post-cleaning, he assured me it "wasn't that bad" and did a wipe down of everything and tested the unit after turning the breaker back on. The carpet and walls were dry, the entire process took about 45 minutes. I had a post-appointment billing question and a senior staff member took my call and had the answer i needed in seconds.
mike lucas
mike lucas
19:58 08 Jan 20
They did a great job and was super fast. I had a detailed report emailed to me and all cost involved within an hour after he left. They are wonderful. Thank you Airclaws!!!
John & Ra Chel Thompson
John & Ra Chel Thompson
17:39 05 Dec 19
They gave us a great furnace and will install the AC as soon as we are ready. Really great staff. Knowledgeable and effecient service. They even sent a Christmas gift and card! Thanks Airclaws
Lois Gladchild
Lois Gladchild
14:47 05 Dec 19
I am delighted with the products & service provided by this local company employing local people! Installers and service people are invariably polite, kind, knowledgeable & respectful. At one point, because of my inexperience with the system, I was frustrated. Workings were patiently explained, and very easy solutions were given in a gentle, respectful fashion.I highly recommend AirClaws!
richard lee
richard lee
12:46 29 Nov 19
Very friendly service. Did a great job.
Dennis Bell
Dennis Bell
17:50 24 Nov 19
Have used Air Claws to replace wood burning fireplace and more recently a gas furnace. In both cases the service was exceptional and I couldn’t be happier. This is the way a company a company is suppose to be run, customer satisfaction first.
Tim Ha
Tim Ha
17:49 08 Nov 19
Very nice people. They don't even charge for minor problems. He provided good tips for my old furnace as well.
Ariana Bernard
Ariana Bernard
17:55 07 Oct 19
We recently bought a house and needed the furnace and fireplace serviced. Airclaws was extremely easy to work with. The technician was prompt, friendly, and knowledgeable. Thanks Airclaws!
Ramona Mott
Ramona Mott
14:42 04 Oct 19
My recent Air Conditioning system upgrade, installed by Airclaws, is working beautifully. They responded very quickly to inquiries, are thorough in their assessments of the equipment, and use hi-tech forms of communication, thus cutting down response lags. They patiently answered all my questions, went above and beyond for system upgrades, and made sure I could use the new thermostat.I would highly recommend this company.
Sharyn Yulish
Sharyn Yulish
21:50 11 Sep 19
It was a Friday afternoon at the end of November and the coldest day of the year, and the furnace went out at one of my rentals. I called Airclaws, and Rocky was sent over immediately. After two hours of search and find, it was determined that the problem was not with the furnace, but an electrical problem with the ground wire. Airclaws acted as intermediary with the electrician, the problem was fixed, and, within a matter of hours, the kids had heat for the weekend.After the job was over, Alex checked in by phone to make sure all was well.This is a truly professional organization. I would highly recommend.
Matt Ward
Matt Ward
13:03 26 Aug 19
I contacted Airclaws due to a condensation problem on the ducts leading from my furnace. A technician arrived the same day as my call, quickly diagnosed the issue, and recommended a solution using equipment I already had on hand. The issue began clearing up with hours and I am very pleased by the service I received. I will call them again the moment my next issue pops up.
Charles Woolsey
Charles Woolsey
20:19 02 Aug 19
Martha Johnson
Martha Johnson
19:50 30 Jul 19
October 2018 Airclaws installed a gas fireplace for me. I enjoyed sitting by it the rest of the winter.Thursday, July 25 @ 5ish my air conditioner quit working . Later that same day someone was here to figure out the problem. My 2001 unit had died. By 7 pm Monday, July 29 I was again enjoying the cool with my new heat pump.And just today..July 30 Airclaws called to schedule a final walkthrough with my new heat pump to make sure I know all I need to know to get the most from it.YES....I recommend Airclaws, and glad a friend had recomended them to me for the fireplace .
Dave Holland
Dave Holland
18:42 21 Jul 19
Been dealing with Airclaws for a long while, never had a problem and they are a Great family owned company would recommend them to anyone who needs help.
Austin Babrow
Austin Babrow
02:48 20 Jul 19
The technician was excellent: professional, knowledgeable, helpful. I've consistently found the Airclaws technicians to be quite good.
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