Reviews


Heat Pump Repair in The Plains, OH 45780

“Eric is highly skilled, super efficient and friendly…very customer-focused. Thank you, Eric for repairing my heat pump.”
- Mark S.

Heat Pump Installation in Athens, ST 45701

“New heat pump installed with precision. I do not know the names of the people who did the work, but they did it very well. Air Claws team did the work with thoughtfulness for us as well as fine competence. People at the office were equally as good.”

- David H.

Gas Furnace Installation in Athens, OH 45780

So, when the quarter of a century old heating system in our rental house chose Thanksgiving week to malfunction, we suspected that given the holiday and most likely an understandable backlog of heating issues due to the change in weather, we would be shivering and using space heaters for the next several weeks. However, less than 24 hours after notification, and, surprisingly, in the afternoon of Thanksgiving Eve, when a lot of people understandably take time off, Ray from Airclaws was already at our place measuring space to calculate the load that would be necessary to heat and cool our house efficiently. He then immediately emailed with a selection of new furnaces of varying efficiencies and prices from which to choose. Still, despite Ray’s incredible promptness, we expected that with ordering, pick-up, and several hours of installation being necessary, and the holiday weekend beginning the next day, we would be waiting for at least a week or two before installation would begin. However, bright and early Friday morning, the day after Thanksgiving, when a lot of people are still off on an extended weekend, Shawn from Airclaws showed up and removed the old furnace. Then, almost as though it was on rehearsed cue, Ray showed up with the new unit, which he and Shawn then installed, as a third team member Andrew crawled up into very tight attic spaces to attach and run a PVC pipe out through the back wall of the house for airflow and venting. By very early that afternoon the Airclaws team had put on the finishing touches with a cool new thermostat and instructions on how to use it. The Airclaws guys were amazing in their promptness, diligence, skill, efficiency, and courtesy in getting the work done, and we could not possibly be more pleased with the results of their effort. Thank you, Airclaws!

- Bill K.

Water Heater Installation in 45716

“I had a water heater installed by someone else 2 years ago and it was leaking. The tank was replaceable under warranty. The Airclaws team picked up my new water heater, took out the old one, fixed a few problems from the previous installation, and replaced the floor the water heater was on as there was water damage. I called them on a Monday afternoon and they were here Tuesday morning. Everyone was so helpful and professional, from the office staff to the installers. I will recommend Air Claws to anyone. Thank you so much!”

- Nikki H.

Gas Furnace Maintenance in Other, ST 45761

“Andrew was very polite, informative, and precise in his work! He is a great asset to your business!”

- Jon H.

Gas Furnace Replacement in Other, ST 43782

“Airclaws done an outstand job of completely replacing my 40+ year old gas furnace and adding the Bryant Air Purifier unit. In addition to that, they also added a new central air system that I didn't have before. The installers arrived right on time and had everything done in one day and everything looks and works great. Both installers were very friendly and professional. Overall Airclaws is a wonderful company to work with and I would highly recommend them to anyone looking for HVAC needs.”

- Jesse H.

Heat Pump Maintenance

“Seth came out and did routine PM and made sure system was operating properly. He did a great job always polite clean and efficient!”

- Alex G.

Air Conditioner Repair in Athens, OH 45701

“Wanted to let you know how happy we were with Seth’s work on 5/19/20. He arrived within 24 hours of our calling in our issue, was very friendly, professional, and knowledgeable. He had the problem diagnosed and fixed within an hour at minimal expense. Very pleased. You’ve got an excellent employee there!”

- Maria & Roman W.

Heat Pump Repair in Other, OH 45743

“I am very impressed with the technician Seth. I have a very long, steep driveway, and with the weather we’ve had lately, Seth couldn’t get up in his van so he walked to our house. He even noticed packages at the bottom of our driveway and brought them to me! I am over the moon that he went above and beyond. I will continue to call Airclaws for my service and maintenance needs.”

- Doloris H.

Gas Furnace Maintenance in Athens, OH 45701

“Alex helped me see the importance of getting a maintenance package instead of waiting for something to go wrong with my furnace. She took her time going over the package with me and explained everything. She was very knowledgeable and made it an easy choice. Thank you Alex!”

- Mike J.

Don Dekker
Don Dekker
01:01 24 Sep 22
mike stacy
mike stacy
17:42 20 Sep 22
Great service & highly recommend.
David Manzo
David Manzo
12:10 11 Sep 22
I have used Airclaws multiple times over the past few years. Always very responsive and available. Very fair pricing and easy to work with.
Ariel Chamberlain
Ariel Chamberlain
17:04 10 Sep 22
They fixed our 30 year old AC this spring and installed a heat pump in its place when we were ready to upgrade. Everyone from Airclaws has been nice, respectful, and great at problem solving.
Brandt Conner
Brandt Conner
00:55 09 Aug 22
At every step of the process the Airclaws Team demonstrated the highest level of professionalism. From initial estimate to completed installation to thorough follow-up, they were receptive and responsive to answering any question. And all of this quality attention came delivered through some really quality folks. We give Airclaws our highest recommendation for great work and great people.
Mark Amon
Mark Amon
19:04 08 Aug 22
I called this morning around 9:30 and by 2:45 this afternoon our air conditioner was working again. They originally scheduled us for two day service but had an opening and sent a tech promptly.I will not use anyone else but them.
Mike Smith
Mike Smith
00:10 02 Jul 22
Great company
HUI CHEN
HUI CHEN
17:16 07 Jun 22
Carey Busch
Carey Busch
10:40 25 May 22
I have used Airclaws for other HVAC needs, but they really came through again when my hot water heater went out unexpectedly. As always, communication was clear and they worked as quickly as possible to get my issue resolved. Shawn was a great technician - knowledgeable, friendly, and efficient. He talked me through what he needed to do, did it, and showed me everything at the end and all in the middle of other contractors here doing some other work. His attention to detail was great.
Kristin Hepworth
Kristin Hepworth
13:32 25 Mar 22
Airclaws has been great during our three years with them! They are reliable and punctual for each scheduled maintenance call. A couple of months back, our furnace went out. They drove to Columbus to get a replacement, replaced it the following day, and even offered space heaters or overnight accommodation because it got down to -1 that evening. Highly recommend using them!
Beth Modrzakowski
Beth Modrzakowski
18:11 18 Feb 22
The service technicians were wonderful!! They fixed our motor on furnace and came back to fix the vibration in the floor. They were kind, considerate and patient with us….answering all of our questions. I would recommend Airclaws with flying colors!!!!!
Daniel Waldman
Daniel Waldman
13:47 15 Feb 22
Great Service ,Fair Price
Wesley Bonadio
Wesley Bonadio
20:12 11 Feb 22
Airclaws was great to work with. We had a 20+ year old system that went down in the middle of winter. Airclaws was helpful working with our home warranty company, but unfortunately, we had to purchase a whole new system. Their entire team was great to work with. Professional, responsive, informative, and most of all patient. We had to consider a few different systems plus figuring out our finances. Ryan, our salesperson, was very patient and accommodating. He even threw in an air purifier. Payment and financing was easy and straight forward. And best of all they had all of the equipment in stock so there was zero delay with install, or dealing with things on back-order. The install took two days because they were interrupted by the recent ice storm. They were able to get us heat before the bad weather hit and then returned the next business day to finish the rest. Overall, we're very happy with the service and equipment provided by Airclaws and would definitely recommend them to anyone in need of help with their heating and cooling needs.
Lowell Howard
Lowell Howard
23:41 03 Feb 22
The Airclaws installers did a great job installing a Navien natural gas tankless water heater. They installed it exactly in the part of the wall that I specified to preserve maximum wall and floor space. They did a nice job using flex pipe to tap into the larger diameter portion of the gas line to ensure proper performance and in order to navigate the narrow crawl space. Quality staff, fair price, and good options for financing. I recommend doing business with Airclaws .
Randy Goldsberry
Randy Goldsberry
16:09 03 Feb 22
The technician that came to my house was very courteous and polite. He was careful coming into my house, he put shoe covers on prior to coming inside. He seemed very knowledgeable about our hvac system and was comfortable answering my questions.The office staff person is very courteous and pleasant to speak with. Always is quick to reply to my emails and phone calls.
Eclipse Ltd
Eclipse Ltd
14:41 19 Jan 22
We have used Airclaws on several occasions to repair or install our HVAC systems in multiple properties. Each employee we have worked with is competent and friendly. We have used Airclaws to trouble shoot HVAC needs for new construction as well and they always give us multiple options to choose from.
Moon Beams
Moon Beams
23:53 04 Jan 22
Customer service is awesome and so happy to do business with them. They are professional and my new heater was installed fast. Thanks Airclaws!
Joe Radwany
Joe Radwany
16:38 25 Dec 21
Good Folks with a technically proficient crew. High end, but worth it when You need them.
Kyle Klein
Kyle Klein
04:02 05 Dec 21
Airclaws provided excellent service when my AC died last year. They were timely and professional. They repaired my 26 year old AC and provided all information if I wished to replace it. I ended up getting a new HVAC system and they addressed all my questions/concerns. I would use them again for all my HVAC needs.
Larry Porter
Larry Porter
22:45 31 Oct 21
Josh Johnson
Josh Johnson
13:01 30 Oct 21
This company is either highly unethical or has no clue what they are doing . They came to look at our boiler and had to send 3 people to finally diagnose it and give us a price . They said it was shot and required a new 10k system . We got a 2nd opinion and the other company had it fixed in less than 2 hours and under $400. Strongly suggest not wasting your time or resources with these people
Nick Galentin
Nick Galentin
21:05 15 Oct 21
Top notch, punctual, professional, capable, thorough, accommodating, and personable service delivered exactly what I needed when I needed it. Willie and Waylon treated us right. Ryan and Adrienne made it possible. I would recommend this bunch to anyone searching for HVAC needs. They will do right by you. Thanks a million Airclaws team!!!
Sarah Louise Baker
Sarah Louise Baker
19:00 17 Aug 21
Heat Pump/Air Handler not working properly last Thursday. Quick response Friday before noon. Eddie arrived and assessed the situation - not good. Coolant leakage in current unit. I asked to speak to Sales. Ray came out Fri afternoon, I made my purchase, and Mon (yesterday) Willie and Josh arrived with equipment and did a superb, professional installation. Great responsiveness/great customer service.
Scott Damman
Scott Damman
17:18 07 Aug 21
Dallas Chesser
Dallas Chesser
20:33 09 Jul 21
Had a new central air put in. From the office to the instal was a great experience. The office was very friendly and helpful and answered all my questions. Ryan came out and gave me a quote and he was very knowledgeable and honest and gave me several options. Willie did the instal and was awesome, he was very friendly and professional. He was meticulous and did a great job. The unit looks and performs great. Highly recommend air claws for all your heating and cooling needs
Jessica Bickley
Jessica Bickley
18:08 26 May 21
Airclaws did a good job. We have been with them for many years. They were nice, professional attitude, and cleaned up when they were done. They did tell me that I needed a part for my AC unit, they went to check on the status of getting one and I never heard back from them for a week. My husband had to end up calling to see what the status was with the part we needed.
Heather Cantino
Heather Cantino
15:13 26 May 21
I especially appreciated the explanations that the technician took the time to share so I could understand better what he was doing and finding.
Cimmeron O'Connor
Cimmeron O'Connor
15:53 22 Apr 21
Airclaws was wonderful to work with as we had our new HVAC system installed. All of their staff were respectful, informative and helpful throughout the process. They were able to install an entirely new system in a day and a half - it's so nice to have such a quiet and efficient system!
Margaret Flanigan
Margaret Flanigan
22:01 13 Apr 21
Andrew was the perfect tech! He arrived on time, observed all Covid protocols, was friendly, knowledgeable, efficient and helpful. He was informative about your products and services without ever being pushy. That’s not an easy balance! So glad he’s joined your company!
Tom Reid
Tom Reid
21:52 08 Apr 21
Professional and excellent work! Andrew just wrapped up our spring maintenance - he did a great job!
Charlotte Gordon
Charlotte Gordon
19:30 08 Apr 21
So Andrew the new maintenance tech for airclaw exceeded my expectations. Between him and his wife Carly that work there they took heat from me due to the previous people that worked there that didn’t do their jobs. But the two of them, made the experience a lot better for us. And I will be making sure they are the ones who handle anything with our house again, thank you so much Andrew and Carly!
Jill McKinney
Jill McKinney
14:56 06 Apr 21
The rep called for a heads up and arrived on time. He took all the COVID protocols to enter the house. Performed the regular maintenance and changed the filter. He was polite, friendly and professional. When maintenance was complete he reviewed the check list with me and made sure all my questions were addressed.
Susan Barga
Susan Barga
16:14 25 Mar 21
Great Service and always helpful! Professional and are experts in the industry!
nancy cooper
nancy cooper
15:30 04 Mar 21
My furnace died on a Friday and Tyler Tevis had a new one up and running by Monday at noon. Airclaw's service was friendly, professional, and most importantly that very cold weekend - fast! Thanks for the great work. Nancy C
Louis-Georges Schwartz
Louis-Georges Schwartz
18:15 02 Mar 21
Geetha Conjeevaram
Geetha Conjeevaram
01:34 27 Feb 21
Friendly staff and very responsive to my calls with immediate assistance . Excellent work, professional and that’s why I have used them for so many years . Highly recommend Airclaws to others .
Britney Doudna
Britney Doudna
20:18 26 Feb 21
Ben Mitchell
Ben Mitchell
18:43 17 Feb 21
Everyone always says how great they are and helpful but I definitely have to disagree, they never want to help us and would assume leave us in the cold then admit they made a mistake.
Ashlie Hurst
Ashlie Hurst
17:31 11 Feb 21
Barb Campagnola
Barb Campagnola
17:48 09 Feb 21
I cannot say enough great things about these folks at Air Claws. Ryan was so professional and so knowledgeable and good at helping me pick the right system for my house. I needed all new everything and went to the right place. My house has never been warmer or the air more well distributed. They came when they said they would come. They did what they said what they would do. Their price was better than everyone else's. I would not hesitate to call on these guys. They will be my new go to for all things furnace and air related. GREAT system with ability to add on all kinds of things in future. In fact my system now, can easily handle a very thick MERV 11 I think or 12 filter for dust without bogging down the motor. This is just in the furnace itself. Call these guys! Their customer service is the best too.
Stacy Lee
Stacy Lee
14:21 09 Feb 21
I highly recommend Airclaws! They’re knowledgeable and great at explaining options. They come on time, staff is professional and friendly, and their scheduled maintenance service plans (thanks, Logan!) are great for both peace of mind and to help keep equipment running well.Great company!
Clarissa Mitchell
Clarissa Mitchell
00:20 05 Feb 21
Seth was super helpful and friendly!
Margaret A King
Margaret A King
15:54 18 Jan 21
Emergency ServiceI had what I thought was an emergency heating problem and even though it was not, Ryan identified the problem and with his help I was able to get the problem solved. Ryan arrived on a Saturday within 30 minutes of my call. Excellent, professional response and service. I would not only choose AIRCLAWS but also recommend to others.
Karen McCoy
Karen McCoy
17:48 13 Jan 21
Professional and determined the problem and was able to order the part and have it installed within a timely manner.
Paige Grim
Paige Grim
20:33 14 Dec 20
Kristin Dispenza
Kristin Dispenza
16:37 07 Dec 20
Sherry Blankenship
Sherry Blankenship
17:06 03 Dec 20
Have been very consistent and vigilant for several years. Responsive and helpful as well as knowledgeable.
Talia Parrotti
Talia Parrotti
15:16 30 Nov 20
Michael Householder
Michael Householder
21:23 19 Nov 20
Randy Shoup
Randy Shoup
21:49 17 Nov 20
Margaret Selander
Margaret Selander
00:18 17 Nov 20
cindi lucas
cindi lucas
17:35 12 Nov 20
Jennifer Smith
Jennifer Smith
11:16 05 Nov 20
Christopher Glenn
Christopher Glenn
20:39 03 Nov 20
Nelson Hippolyte
Nelson Hippolyte
19:48 03 Nov 20
Bob Garbo
Bob Garbo
20:03 28 Oct 20
Timely, professional, Covid safe and thorough.
Debra McBride
Debra McBride
15:05 27 Oct 20
Tracey Borovicka
Tracey Borovicka
14:00 16 Oct 20
Always efficient and friendly. Airclaws is a wonderful company to do business with.
Sarah Wollenslegel
Sarah Wollenslegel
03:30 16 Oct 20
Airclaws came the same day, even was early, to evaluate possible damage to our furnace. Friendly service workers, super fair pricing. Totally recommend their service.
Helenmelen
Helenmelen
14:25 29 Sep 20
I am pleased with my experience with Airclaws and recommend this business. Airclaws was responsive, quick, polite and reasonable priced. The technician diagnosed and resolved the issue in less than 30 minutes.
Talva Louise
Talva Louise
13:47 29 Sep 20
T Kerr
T Kerr
14:46 14 Sep 20
Kacie Bateman
Kacie Bateman
02:26 14 Sep 20
Sharleen Padgett
Sharleen Padgett
12:35 28 Aug 20
Expertly diagnosed the problem and offered options for fixing it.
Kathy Fuhrman
Kathy Fuhrman
22:25 20 Aug 20
They were on time and very nice people. They found my problem and fixed it quickly. I appreciate how quickly they got me scheduled ! They are now in my "book" for repairs . Thanks Airclaws 🌹
Aero Nishimura
Aero Nishimura
14:21 19 Aug 20
Martin Hanlin
Martin Hanlin
12:34 25 Jun 20
Michael Barr
Michael Barr
01:48 24 Jun 20
Seth and Alexandra jumped right on our problem and got our AC up and running ASAP. Great service!
Tina Beckett
Tina Beckett
01:54 19 Jun 20
Great customer service from the very first phone call!! They make it easy to support local businesses!
Cita Strauss
Cita Strauss
01:20 19 Jun 20
I paid for a maintenance service and they arrive and did their job well and friendly as always.
teresa newton
teresa newton
18:47 09 Jun 20
Carol Ross
Carol Ross
20:43 28 Feb 20
Every part of the transaction was first class. Our gas furnace had died so we were cold, making do with a couple of expensive to run space heaters. They scheduled us right away and completed the entire installation in half a day. The crew was polite and considerate in our home leaving no mess whatever. Last, but certainly not least, their price was significantly the best in the area. I would highly recommend this business.
Susan Urano
Susan Urano
19:58 24 Feb 20
Dorthey mayle
Dorthey mayle
18:23 24 Feb 20
Such nice people to work with and they provided quality, timely and efficient work. Would recommend them to friends and family.
Scott Titsworth
Scott Titsworth
18:40 07 Feb 20
Airclaws ALWAYS provides great service. The techs are great, and are proactive in looking at issues that can cause real problems, like a leaking hot water tank, while doing standard HVAC service!
Steve Acton
Steve Acton
16:44 27 Jan 20
Leah Jaquith
Leah Jaquith
18:32 22 Jan 20
My experiences with AirClaws has been uniformly positive. The staff are helpful and have installed and serviced our new HVAC system in an efficient and competent manner.
Greg Mickunas
Greg Mickunas
19:37 21 Jan 20
On time and awesome as usual!
Andrea Lewis
Andrea Lewis
16:37 21 Jan 20
Great- customer service all around.I had a scheduled maintenance to clean a mini-split unit in my bedroom. The technician, Seth arrived on-time was very courteous and even spent several minutes greeting my two-hound dogs, who thought he was there to see him. Before going past the foyer Seth put on shoe covers and after assessing the maintenance order was very thorough explaining how he was going to disassemble parts of the unit and power wash it. Even though I was appalled at how black the water was- post-cleaning, he assured me it "wasn't that bad" and did a wipe down of everything and tested the unit after turning the breaker back on. The carpet and walls were dry, the entire process took about 45 minutes. I had a post-appointment billing question and a senior staff member took my call and had the answer i needed in seconds.
mike lucas
mike lucas
19:58 08 Jan 20
They did a great job and was super fast. I had a detailed report emailed to me and all cost involved within an hour after he left. They are wonderful. Thank you Airclaws!!!
John & Ra Chel Thompson
John & Ra Chel Thompson
17:39 05 Dec 19
They gave us a great furnace and will install the AC as soon as we are ready. Really great staff. Knowledgeable and effecient service. They even sent a Christmas gift and card! Thanks Airclaws
Lois Gladchild
Lois Gladchild
14:47 05 Dec 19
I am delighted with the products & service provided by this local company employing local people! Installers and service people are invariably polite, kind, knowledgeable & respectful. At one point, because of my inexperience with the system, I was frustrated. Workings were patiently explained, and very easy solutions were given in a gentle, respectful fashion.I highly recommend AirClaws!
richard lee
richard lee
12:46 29 Nov 19
Very friendly service. Did a great job.
Dennis Bell
Dennis Bell
17:50 24 Nov 19
Have used Air Claws to replace wood burning fireplace and more recently a gas furnace. In both cases the service was exceptional and I couldn’t be happier. This is the way a company a company is suppose to be run, customer satisfaction first.
Tim Ha
Tim Ha
17:49 08 Nov 19
Very nice people. They don't even charge for minor problems. He provided good tips for my old furnace as well.
Ariana Bernard
Ariana Bernard
17:55 07 Oct 19
We recently bought a house and needed the furnace and fireplace serviced. Airclaws was extremely easy to work with. The technician was prompt, friendly, and knowledgeable. Thanks Airclaws!
Ramona Mott
Ramona Mott
14:42 04 Oct 19
My recent Air Conditioning system upgrade, installed by Airclaws, is working beautifully. They responded very quickly to inquiries, are thorough in their assessments of the equipment, and use hi-tech forms of communication, thus cutting down response lags. They patiently answered all my questions, went above and beyond for system upgrades, and made sure I could use the new thermostat.I would highly recommend this company.
Sharyn Yulish
Sharyn Yulish
21:50 11 Sep 19
It was a Friday afternoon at the end of November and the coldest day of the year, and the furnace went out at one of my rentals. I called Airclaws, and Rocky was sent over immediately. After two hours of search and find, it was determined that the problem was not with the furnace, but an electrical problem with the ground wire. Airclaws acted as intermediary with the electrician, the problem was fixed, and, within a matter of hours, the kids had heat for the weekend.After the job was over, Alex checked in by phone to make sure all was well.This is a truly professional organization. I would highly recommend.
Matt Ward
Matt Ward
13:03 26 Aug 19
I contacted Airclaws due to a condensation problem on the ducts leading from my furnace. A technician arrived the same day as my call, quickly diagnosed the issue, and recommended a solution using equipment I already had on hand. The issue began clearing up with hours and I am very pleased by the service I received. I will call them again the moment my next issue pops up.
Charles Woolsey
Charles Woolsey
20:19 02 Aug 19
Martha Johnson
Martha Johnson
19:50 30 Jul 19
October 2018 Airclaws installed a gas fireplace for me. I enjoyed sitting by it the rest of the winter.Thursday, July 25 @ 5ish my air conditioner quit working . Later that same day someone was here to figure out the problem. My 2001 unit had died. By 7 pm Monday, July 29 I was again enjoying the cool with my new heat pump.And just today..July 30 Airclaws called to schedule a final walkthrough with my new heat pump to make sure I know all I need to know to get the most from it.YES....I recommend Airclaws, and glad a friend had recomended them to me for the fireplace .
Dave Holland
Dave Holland
18:42 21 Jul 19
Been dealing with Airclaws for a long while, never had a problem and they are a Great family owned company would recommend them to anyone who needs help.
Austin Babrow
Austin Babrow
02:48 20 Jul 19
The technician was excellent: professional, knowledgeable, helpful. I've consistently found the Airclaws technicians to be quite good.
L Nelson
L Nelson
16:50 26 Jun 19
I contacted Airclaws, after careful consideration of the Bryant brand, when my heat pump of 26 years old stopped functioning. Ryan Tevis of Airclaws was able to come out in a timely manner and go through my options. He was very professional, knowledgeable and listened to all my needs in a new heat pump. He had various suggestions that would provide my home with better efficiency & comfort. As well, he had an idea for better air circulation regarding my water heater heat pump. Within a few days, even during the busy season, Airclaws was able to install my new heat pump in one day. The two technicians, Waylon & Shawn, were courteous, helpful & well trained. They addressed any questions I had & made sure everything was cleaned up when they were done. Ryan followed up with a walk through & provided instructions on the use of the new thermostat & heat pump. Airclaws' office staff were friendly & timely. In addition, they sent me a yummy goodie box from Sweet Arts Bakery as a thank you. I would highly recommend Airclaws for their superior customer service!
Bonnie Behm-Geddes
Bonnie Behm-Geddes
21:47 15 Apr 19
After a recent storm AirClaws was quick to respond and fixed the problem. Have used them for years and will continue to do so.
Caryn Bailey
Caryn Bailey
11:07 10 Apr 19
Airclaws always does an outstanding job, and provides excellent service! I truly appreciate all they do to ensure 100 percent client satisfaction!
Kristi Kinnard
Kristi Kinnard
12:27 03 Apr 19
Melissa Tevis
Melissa Tevis
13:59 26 Feb 19
Very friendly, accommodating, helpful. Nice to support local businesses and have local people answering your call!
Kerry Sheridan-Boyd
Kerry Sheridan-Boyd
01:51 01 Feb 19
We have been very pleased with our system from Airclaws and most importantly their amazing customer service, they are very quick and always friendly. We have also been extremely impressed with what a giving company they are to the community. We highly recommend them for all your heating and cooling needs.
Allison Dunfee
Allison Dunfee
20:32 29 Jan 19
Great customer service from these guys. They respond as soon as they can and will even try to walk you through troubleshooting on your own if necessary. They even come out in the middle of the night if it’s a real emergency.
karen beatty
karen beatty
13:33 28 Jan 19
They did all they could do.
Jon Davenport
Jon Davenport
00:00 26 Jan 19
I absolutely love this company. our family has gotten many a/c furnace units from them and even bought a whole home generator. if you need anything they will try their best to get what you need. I would do business with them anytime. great job AirClaws!
Jeremy Simpson
Jeremy Simpson
17:48 24 Jan 19
Airclaws fixed my furnace and gave great customer service. The technician Ray was wonderful.
Susan Westenbarger
Susan Westenbarger
19:21 23 Jan 19
I’m so glad I made the decision to use Airclaws as my heating/cooling service provider. I’m sure there are other good companies in the area, but Airclaws’ technicians have always provided top-notch service to the heat pump they installed for me. They are reliable, always show up on time, clearly explain any issues they find, explain my options to me, etc.
Alex Cogley
Alex Cogley
00:34 22 Jan 19
Patrick Kidd
Patrick Kidd
20:13 15 Dec 18
Airclaws did an excellent job helping us with our heating situation this fall. The fireplace we picked out,and they installed, keeps our home nice and cozy with a fraction of the gas we used in the past. And to top it off, they sent us these goodies in the mail ,as a thank you, this Christmas. Athens county, this is the company you want to call him you need help with the climate in your home.
Kay Jones
Kay Jones
14:18 11 Oct 18
We just had our regularly-scheduled service for our heating and cooling unit today. The technician, Shannon, arrived promptly, was very friendly and efficient, and went out of his way to explain how things worked and how we could best maintain our unit. We purchased our unit from Airclaws last year, and in every instance to date in dealing with their people, including today, we have had nothing but positive experiences.
Scott Smith
Scott Smith
15:23 21 Sep 18
On time, good work, answered all questions
George Permenter
George Permenter
22:40 19 Sep 18
We have purchased a whole house generator to supplement our electric power only house. Air claws helped us decide on a new hybrid furnace and generator etc. they were helpful and did the work very fast and well. Since then they have always responded to any questions and concerns with excellent advise and help. The employees are friendly and knowledgeable.Permenter'sAlbany oh.
sandy plunkett
sandy plunkett
17:05 19 Sep 18
Marilyn Poindexter
Marilyn Poindexter
23:52 13 Sep 18
Great service great company.
Connie Patterson
Connie Patterson
13:47 12 Sep 18
Consistent, effective and reliable service!
Connie Pallo
Connie Pallo
21:13 03 Aug 18
Same day service. Alec was every helpful. And we recommend Air Claws to anyone. Thank You Alec .
Steve Owens
Steve Owens
19:16 06 Sep 17
Ryan, David and Zach did an excellent job on the installation of my Regency I2400 fireplace insert. They were on time and delivered exactly what they said they would ahead of schedule. I believe I have found my go to source for anything HVAC. Thanks for a great experience!Update August 2017Stove still works like a champ, but the chimney cover they made for it failed miserably. I emailed the company and while not looking for anything, did not even receive a reply. I ordered a new cover from Rockford Chimney Supply and the before and after are below. I would have paid a couple hundred extra to have it done right at installation.
Eric Gaspen
Eric Gaspen
19:51 03 Mar 17
Airclaws did a great job for us! They have done work for us a few times and I have recommended them several times as well
Personal Reviews
Personal Reviews
17:48 28 Apr 16
Susan Norwood
Susan Norwood
14:00 04 Apr 16
Airclaws has consummate professionals in their business - everyone from the office staff to the service providers. Everyone knows their stuff and I have been extremely please with their work thus far.
Friendly Paws
Friendly Paws
00:50 09 Mar 16
Everyone at Airclaws is wonderful and they provide a quality service. One of the few service workers I've had come to the shop and actually clean up after themselves. Highly recommend them.
Julia McGory
Julia McGory
16:41 08 Mar 16
I have purchased multiple heat pumps (for my multiple houses) from Airclaws over the past many years and can say that my homes have always been warm, the bills have always been lower, and the service has never been better. I give a big "roar" for Airclaws!
Jon Fluharty
Jon Fluharty
16:41 07 Mar 16
Airclaws has been great to me and my family. I was hired by Airclaws on a two week no commitment trial basis. My first day of training I needed service for my personal Heating and Cooling system. Airclaws service techs quickly took care of our issues and the owners treated me like one of their own without question. It was that experience that made me decide this was a place for me to make a career.
Todd Miller
Todd Miller
00:24 06 Mar 16
Great people honest dependable. Gave me a quote on a new whole home generator it was lower than the bigger companies in Athens !!
Ray Reynolds
Ray Reynolds
13:49 05 Mar 16
Airclaws does great HVAC work and is an important part of the community. They are a shining example of the great things that small businesses can do. They support the local economy by creating good paying jobs, do high quality work with a personal touch, and they give back to the community. I'm especially impressed by the way they give back like when they recently helped support the Amesville Elementary Spring Carnival.
Shonda A
Shonda A
12:09 05 Mar 16
We have worked with Airclaws on several projects over the years. They do excellent work and take the time to really explain what is involved, what options we have and the pros and cons of each one. We like to support local businesses that are a real part of their community and Airclaws is very involved with both their hometown of Amesville and the greater Athens community. They are a socially conscious company that not only sponsors local events, but are active participants and generous with their time and resources. I just can't say enough good things about them. We don't hesitate to recommend them to anyone.
Joseph Kolbe
Joseph Kolbe
03:29 05 Mar 16
I have never personally had work done by Airclaws, but I have taken photos for them on occasion. I have to say, like has been mentioned in other comments, the whole atmosphere of the office has a family/home feeling to it. In my experience they were very easy to work with, very friendly, and always smiling.
Serena dunn
Serena dunn
02:31 05 Mar 16
I absolutely love this company. They have an amazing work ethic. I have found the Tevis's to be so helpful in taking care of the more important things. You won't find better service from more caring people. They are always ready and willing to help no mater the problem.
Jody Fluharty
Jody Fluharty
02:26 05 Mar 16
Great Company! They are involved with the community and also take pride in serving their customers needs. Very helpful and friendly staff and owners! Highly recommended for your heating and cooling needs.
Suzanne Greif
Suzanne Greif
00:56 05 Mar 16
Airclaws has been great to me! When I've had emergencies, they've shown up quickly. I had them install a whole house air filter. They did a wonderful job, and patiently explained how it ran. I so appreciate their warm service, that I'm having them continue to do new installs and work at my new home. Great team, and Will and Natalie are very supportive of their community, as well as being great folks!
norma denardo
norma denardo
23:29 04 Mar 16
As a business owner in the Athens area I always appreciate honesty and courteousness in others. Will and Natalie Tevis have always treated me that way any time we have done business with them. Fair pricing, friendly employees and great office staff. When I need work done, they are just a phone call away. Thanks again also for your help with the community.Norma, Chris and Caleigh Clutter
Ina Putnam
Ina Putnam
23:25 04 Mar 16
I have several years experience professionally with Airclaws staff and owners. They are all very professional, kind and courteous. I also know several people that have used their services and been extremely pleased. I appreciate all the community involvement that Airclaws provides. The owners are great people and I delight in seeing them come into my workplace.
Larry Chiswell
Larry Chiswell
23:23 04 Mar 16
Recently Will Tevis of Airclaws was in the area visiting friends in Kentucky. While here he heard of our interest in adding a sunroom. With no opportunity to be hired, Will nonetheless spent several hours with us sharing all available HVAC options. His personal interest and professional expertise could not have been more evident. I would definitely hire Airclaws were they located in Lexington.
Mark Kantner
Mark Kantner
23:21 04 Mar 16
Amazing company and people to do business with. Very community minded and does a lot for the area as well.
Alannah Tromm
Alannah Tromm
23:09 04 Mar 16
Airclaws is one of the best companies in Ohio. Not only are the employees super helpful, kind and really funny....the bosses, Will and Natalie are the most driven, humble, and honest people. When you walk into the office, it has that family feel which so many offices lack. Definitely would recommend Airclaws!!
William Blaine
William Blaine
22:58 04 Mar 16
I always call Airclaws for any of my HVAC questions and needs. They have always been prompt and finished the job properly the first time. I have been happy to do business with them. Though I do not live in an area they serve today, I have called them to get a local recommendation. I have never been disappointed.
Katey Harrod
Katey Harrod
22:36 04 Mar 16
Airclaws installed our new Energy Star heat pump last year after our old one ended up with a grounded condenser. They got to us quickly and had the old unit removed and new unit installed within just a few hours! The techs are super friendly and the office staff is wonderful. Plus, we don't have to worry about anything with the maintenance plan; they check up on it to make sure everything is running smoothly. Can't thank Airclaws enough!
Sherry Saya
Sherry Saya
22:18 04 Mar 16
Airclaws has been wonderful over the many years we have dealt with them! My brother and parents have been equally pleased. The staff is courteous and knowledgeable and the owners are very generous and involved in helping the community as well as providing superb services. A+
Kriti T
Kriti T
13:48 04 Mar 16
Wholeheartedly, I've never been so impressed with such an amazing group of people. As a current employee, the owners continue to amaze me with their generosity and consideration of all who cross their paths. I'm proud to call myself an Airclaws employee and if there were more honest and hardworking people in this world, it would be a better place. I proudly recommend you contact Airclaws for your heating, cooling, fireplace, generator and many more comfort needs. Its a great company for friends, employees, and customers!
Bob Greccp
Bob Greccp
16:42 03 Mar 16
I just wanted to say how much we appreciated your expertise in suggesting the mini-split system for our new room addition. You were right on when you said that we would love it. When we are in the room it's always the perfect temperature. Thanks for everything.
Tara Cummings
Tara Cummings
21:24 01 Feb 16
I was very pleased with the work that Airclaws provided. I am glad I decided to go with them. I will definitely be using them again in the future.
Noah Thornton
Noah Thornton
15:49 14 Oct 15
I've used Airclaws on multiple occasions and will continue to go back. They are always very professional and easy to work with. I've recommended them several times.
Julia Hale
Julia Hale
15:21 26 Aug 15
When I asked for a quote from them I didn't just get the cost predictions. I got a set of options that were customized to me. They evaluated my wants, needs, and general habits to come up with choices that were best for me.
Bree Putter
Bree Putter
19:14 03 Aug 15
After I used Airclaws it became really obvious just how badly we needed them. I used to have such terrible problems with allergies, but not since I had them come work on the units. Now I know the truth- it was simply a problem with the air I was pumping into the house. Now I can breath easy.
Andy Connell
Andy Connell
19:18 17 Jun 15
They set up an air cleaner in my home that has so greatly improved the quality of the air that I can't help notice it. It may seem like a small thing, but it makes a huge difference. I can still hardly believe how much better it is just being home.
Sandra Walker
Sandra Walker
18:53 08 Apr 15
Airclaws did a nice job with me on what was a tight deadline. David and Rocky were easy to work with and I had no problem with them in my home. I will definitely be renewing my service and I'm glad I have them to call if something goes wrong.
Craig Cutler
Craig Cutler
19:10 27 Feb 15
My technician Mike was able to explain everything in detail as to why my system wasn't working and what needed to be done. I was impressed that when he said he might need up to 2 days to get the right part, he was actually able to get it in 2 hours.
Rachael Lowndes
Rachael Lowndes
19:53 19 Dec 14
Really was impressed by Ryan's quick response and professionalism when he came to work on our heat pump. The other companies that we looked at could not compare in price nor in quality of service.
Michele Hunter
Michele Hunter
22:09 10 Nov 14
Ray was very courteous and a total pro when he came over to service our pump. I had a good experience and look forward to coming years of continued service with Airclaws.
Matt Palmer
Matt Palmer
20:03 06 Oct 14
Airclaws provided me with all of the information I requested in order for me to make an informed decision on the replacement of my entire HVAC system and the installation of a whole house generator. I was impressed by the efficiency of the installation and with the professionalism of the company. I am quite satisfied with the results. Thank you, Airclaws.
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