Reviews


Heat Pump Maintenance

“Seth came out and did routine PM and made sure system was operating properly. He did a great job always polite clean and efficient!”
- Alex G.

Air Conditioner Repair in Athens, OH 45701

“Wanted to let you know how happy we were with Seth’s work on 5/19/20. He arrived within 24 hours of our calling in our issue, was very friendly, professional, and knowledgeable. He had the problem diagnosed and fixed within an hour at minimal expense. Very pleased. You’ve got an excellent employee there!”

- Maria & Roman W.

Heat Pump Repair in Other, OH 45743

“I am very impressed with the technician Seth. I have a very long, steep driveway, and with the weather we’ve had lately, Seth couldn’t get up in his van so he walked to our house. He even noticed packages at the bottom of our driveway and brought them to me! I am over the moon that he went above and beyond. I will continue to call Airclaws for my service and maintenance needs.”

- Doloris H.

Gas Furnace Maintenance in Athens, OH 45701

“Alex helped me see the importance of getting a maintenance package instead of waiting for something to go wrong with my furnace. She took her time going over the package with me and explained everything. She was very knowledgeable and made it an easy choice. Thank you Alex!”

- Mike J.

Gas Furnace Installation in Amesville, OH 45711

“Thank you for all of the work you’ve completed at my house. I am very happy that Airclaws went above and beyond for me.”

- Richard D.

Gas Fireplace Repair in Other, OH 45716

“I had an outstanding experience with Airclaws. The technician is very knowledgeable, professional acting and also has a very professional demeanor and appearance—personality plus. I was able to get an appointment the day after I called Airclaws. The technician was very prompt and efficient. He found the problem and by the time he left my house, my furnace was working well. Thank you for such a positive experience.”

- Teresa D.

Heat Pump Replacement in Athens, OH 45701

“Old Heat Pump dead. Received two estimates. Airclaws was low with equipment rated higher by Consumer Report. Installation occured in a timely fashion. Installers worked effectively and were understanding and courteous. Sales personnel were very helpful and thorough in their review of our needs. The office personnel were always helpful and very efficient. Overall this a company worth doing business with.”

- Richard B.

Heat Pump Maintenance in Nelsonville, OH 45764

“I would like to express my very complete satisfaction with service provided by Airclaws. I highly recommend them for installation or service. Excellent communication and politeness from office and service providers. Talk with them for any HVAC concerns. Thanks again to service and staff at Airclaws. R. Elliott”

- Richard E.

Heat Pump Installation in Bishopville, OH 45732

“I selected Airclaws to replace a 20 yr old heat pump and associated 40+ yr old air handling unit. They evaluated the house and made recommendations giving us options.
We installed a new heat pump with a high efficiency gas furnace as a secondary back up hybrid system.
Rocky, Waylon, and Sean were great to work with during the install. They were knowledgable, professional, polite and friendly. The install looks great. Very neatly performed.
A high quality system, utilizing high quality equipment, and a high quality level of work for the install. Their pricing was very competitive.
We are totally satisfied after the install with the comfort of knowing we have a properly installed system that we can rely on for many years into the future.”

- Walt H.

Air Conditioner Installation in Somerset, OH 43783

“Air conditioning installation.
The two gentlemen that installed our system were very knowledgeable and polite. I would highly recommend this company. The gentleman that did the final inspection was also very polite and knowledgeable.”

- Floyd Y.

Dallas Chesser
Dallas Chesser
20:33 09 Jul 21
Had a new central air put in. From the office to the instal was a great experience. The office was very friendly and helpful and answered all my questions. Ryan came out and gave me a quote and he was very knowledgeable and honest and gave me several options. Willie did the instal and was awesome, he was very friendly and professional. He was meticulous and did a great job. The unit looks and performs great. Highly recommend air claws for all your heating and cooling needs
Jessica Bickley
Jessica Bickley
18:08 26 May 21
Airclaws did a good job. We have been with them for many years. They were nice, professional attitude, and cleaned up when they were done. They did tell me that I needed a part for my AC unit, they went to check on the status of getting one and I never heard back from them for a week. My husband had to end up calling to see what the status was with the part we needed.
Heather Cantino
Heather Cantino
15:13 26 May 21
I especially appreciated the explanations that the technician took the time to share so I could understand better what he was doing and finding.
Cimmeron O'Connor
Cimmeron O'Connor
15:53 22 Apr 21
Airclaws was wonderful to work with as we had our new HVAC system installed. All of their staff were respectful, informative and helpful throughout the process. They were able to install an entirely new system in a day and a half - it's so nice to have such a quiet and efficient system!
Margaret Flanigan
Margaret Flanigan
22:01 13 Apr 21
Andrew was the perfect tech! He arrived on time, observed all Covid protocols, was friendly, knowledgeable, efficient and helpful. He was informative about your products and services without ever being pushy. That’s not an easy balance! So glad he’s joined your company!
Tom Reid
Tom Reid
21:52 08 Apr 21
Professional and excellent work! Andrew just wrapped up our spring maintenance - he did a great job!
Charlotte Gordon
Charlotte Gordon
19:30 08 Apr 21
So Andrew the new maintenance tech for airclaw exceeded my expectations. Between him and his wife Carly that work there they took heat from me due to the previous people that worked there that didn’t do their jobs. But the two of them, made the experience a lot better for us. And I will be making sure they are the ones who handle anything with our house again, thank you so much Andrew and Carly!
Jill McKinney
Jill McKinney
14:56 06 Apr 21
The rep called for a heads up and arrived on time. He took all the COVID protocols to enter the house. Performed the regular maintenance and changed the filter. He was polite, friendly and professional. When maintenance was complete he reviewed the check list with me and made sure all my questions were addressed.
Susan Barga
Susan Barga
16:14 25 Mar 21
Great Service and always helpful! Professional and are experts in the industry!
nancy cooper
nancy cooper
15:30 04 Mar 21
My furnace died on a Friday and Tyler Tevis had a new one up and running by Monday at noon. Airclaw's service was friendly, professional, and most importantly that very cold weekend - fast! Thanks for the great work. Nancy C
Louis-Georges Schwartz
Louis-Georges Schwartz
18:15 02 Mar 21
Geetha Conjeevaram
Geetha Conjeevaram
01:34 27 Feb 21
Friendly staff and very responsive to my calls with immediate assistance . Excellent work, professional and that’s why I have used them for so many years . Highly recommend Airclaws to others .
Britney Doudna
Britney Doudna
20:18 26 Feb 21
Ben Mitchell
Ben Mitchell
18:43 17 Feb 21
Everyone always says how great they are and helpful but I definitely have to disagree, they never want to help us and would assume leave us in the cold then admit they made a mistake.
Ashlie Hurst
Ashlie Hurst
17:31 11 Feb 21
Barb Campagnola
Barb Campagnola
17:48 09 Feb 21
I cannot say enough great things about these folks at Air Claws. Ryan was so professional and so knowledgeable and good at helping me pick the right system for my house. I needed all new everything and went to the right place. My house has never been warmer or the air more well distributed. They came when they said they would come. They did what they said what they would do. Their price was better than everyone else's. I would not hesitate to call on these guys. They will be my new go to for all things furnace and air related. GREAT system with ability to add on all kinds of things in future. In fact my system now, can easily handle a very thick MERV 11 I think or 12 filter for dust without bogging down the motor. This is just in the furnace itself. Call these guys! Their customer service is the best too.
Stacy Lee
Stacy Lee
14:21 09 Feb 21
I highly recommend Airclaws! They’re knowledgeable and great at explaining options. They come on time, staff is professional and friendly, and their scheduled maintenance service plans (thanks, Logan!) are great for both peace of mind and to help keep equipment running well.Great company!
Clarissa Mitchell
Clarissa Mitchell
00:20 05 Feb 21
Seth was super helpful and friendly!
Margaret A King
Margaret A King
15:54 18 Jan 21
Emergency ServiceI had what I thought was an emergency heating problem and even though it was not, Ryan identified the problem and with his help I was able to get the problem solved. Ryan arrived on a Saturday within 30 minutes of my call. Excellent, professional response and service. I would not only choose AIRCLAWS but also recommend to others.
Karen McCoy
Karen McCoy
17:48 13 Jan 21
Professional and determined the problem and was able to order the part and have it installed within a timely manner.
Paige Grim
Paige Grim
20:33 14 Dec 20
Kristin Dispenza
Kristin Dispenza
16:37 07 Dec 20
Sherry Blankenship
Sherry Blankenship
17:06 03 Dec 20
Have been very consistent and vigilant for several years. Responsive and helpful as well as knowledgeable.
Talia Parrotti
Talia Parrotti
15:16 30 Nov 20
Michael Householder
Michael Householder
21:23 19 Nov 20
Carey Busch
Carey Busch
00:28 19 Nov 20
Randy Shoup
Randy Shoup
21:49 17 Nov 20
Maggie Selander
Maggie Selander
00:18 17 Nov 20
cindi lucas
cindi lucas
17:35 12 Nov 20
Jennifer Smith
Jennifer Smith
11:16 05 Nov 20
Christopher Glenn
Christopher Glenn
20:39 03 Nov 20
Nelson Hippolyte
Nelson Hippolyte
19:48 03 Nov 20
Bob Garbo
Bob Garbo
20:03 28 Oct 20
Timely, professional, Covid safe and thorough.
Debra McBride
Debra McBride
15:05 27 Oct 20
Tracey Borovicka
Tracey Borovicka
14:00 16 Oct 20
Always efficient and friendly. Airclaws is a wonderful company to do business with.
Sarah Wollenslegel
Sarah Wollenslegel
03:30 16 Oct 20
Airclaws came the same day, even was early, to evaluate possible damage to our furnace. Friendly service workers, super fair pricing. Totally recommend their service.
Helenmelen
Helenmelen
14:25 29 Sep 20
I am pleased with my experience with Airclaws and recommend this business. Airclaws was responsive, quick, polite and reasonable priced. The technician diagnosed and resolved the issue in less than 30 minutes.
Talva Louise
Talva Louise
13:47 29 Sep 20
T Kerr
T Kerr
14:46 14 Sep 20
Kacie Bateman
Kacie Bateman
02:26 14 Sep 20
Sharleen Padgett
Sharleen Padgett
12:35 28 Aug 20
Expertly diagnosed the problem and offered options for fixing it.
Kathy Fuhrman
Kathy Fuhrman
22:25 20 Aug 20
They were on time and very nice people. They found my problem and fixed it quickly. I appreciate how quickly they got me scheduled ! They are now in my "book" for repairs . Thanks Airclaws 🌹
Aero Nishimura
Aero Nishimura
14:21 19 Aug 20
Martin Hanlin
Martin Hanlin
12:34 25 Jun 20
Michael Barr
Michael Barr
01:48 24 Jun 20
Seth and Alexandra jumped right on our problem and got our AC up and running ASAP. Great service!
Tina Beckett
Tina Beckett
01:54 19 Jun 20
Great customer service from the very first phone call!! They make it easy to support local businesses!
Cita Strauss
Cita Strauss
01:20 19 Jun 20
I paid for a maintenance service and they arrive and did their job well and friendly as always.
teresa newton
teresa newton
18:47 09 Jun 20
Carol Ross
Carol Ross
20:43 28 Feb 20
Every part of the transaction was first class. Our gas furnace had died so we were cold, making do with a couple of expensive to run space heaters. They scheduled us right away and completed the entire installation in half a day. The crew was polite and considerate in our home leaving no mess whatever. Last, but certainly not least, their price was significantly the best in the area. I would highly recommend this business.
Susan Urano
Susan Urano
19:58 24 Feb 20
Dorthey mayle
Dorthey mayle
18:23 24 Feb 20
Such nice people to work with and they provided quality, timely and efficient work. Would recommend them to friends and family.
Scott Titsworth
Scott Titsworth
18:40 07 Feb 20
Airclaws ALWAYS provides great service. The techs are great, and are proactive in looking at issues that can cause real problems, like a leaking hot water tank, while doing standard HVAC service!
Steve Acton
Steve Acton
16:44 27 Jan 20
Leah Jaquith
Leah Jaquith
18:32 22 Jan 20
My experiences with AirClaws has been uniformly positive. The staff are helpful and have installed and serviced our new HVAC system in an efficient and competent manner.
Greg Mickunas
Greg Mickunas
19:37 21 Jan 20
On time and awesome as usual!
Andrea Lewis
Andrea Lewis
16:37 21 Jan 20
Great- customer service all around.I had a scheduled maintenance to clean a mini-split unit in my bedroom. The technician, Seth arrived on-time was very courteous and even spent several minutes greeting my two-hound dogs, who thought he was there to see him. Before going past the foyer Seth put on shoe covers and after assessing the maintenance order was very thorough explaining how he was going to disassemble parts of the unit and power wash it. Even though I was appalled at how black the water was- post-cleaning, he assured me it "wasn't that bad" and did a wipe down of everything and tested the unit after turning the breaker back on. The carpet and walls were dry, the entire process took about 45 minutes. I had a post-appointment billing question and a senior staff member took my call and had the answer i needed in seconds.
mike lucas
mike lucas
19:58 08 Jan 20
They did a great job and was super fast. I had a detailed report emailed to me and all cost involved within an hour after he left. They are wonderful. Thank you Airclaws!!!
John Thompson
John Thompson
17:39 05 Dec 19
They gave us a great furnace and will install the AC as soon as we are ready. Really great staff. Knowledgeable and effecient service. They even sent a Christmas gift and card! Thanks Airclaws
Lois Gladchild
Lois Gladchild
14:47 05 Dec 19
I am delighted with the products & service provided by this local company employing local people! Installers and service people are invariably polite, kind, knowledgeable & respectful. At one point, because of my inexperience with the system, I was frustrated. Workings were patiently explained, and very easy solutions were given in a gentle, respectful fashion.I highly recommend AirClaws!
Randy Goldsberry
Randy Goldsberry
22:05 04 Dec 19
The technician that came to my house was very courteous and polite. He was careful coming into my house, he put shoe covers on prior to coming inside. He seemed very knowledgeable about our hvac system and was comfortable answering my questions.The office staff person is very courteous and pleasant to speak with. Always is quick to reply to my emails and phone calls.
richard lee
richard lee
12:46 29 Nov 19
Very friendly service. Did a great job.
Dennis Bell
Dennis Bell
17:50 24 Nov 19
Have used Air Claws to replace wood burning fireplace and more recently a gas furnace. In both cases the service was exceptional and I couldn’t be happier. This is the way a company a company is suppose to be run, customer satisfaction first.
Tim Ha
Tim Ha
17:49 08 Nov 19
Very nice people. They don't even charge for minor problems. He provided good tips for my old furnace as well.
Ariana Bernard
Ariana Bernard
17:55 07 Oct 19
We recently bought a house and needed the furnace and fireplace serviced. Airclaws was extremely easy to work with. The technician was prompt, friendly, and knowledgeable. Thanks Airclaws!
Ramona Mott
Ramona Mott
14:42 04 Oct 19
My recent Air Conditioning system upgrade, installed by Airclaws, is working beautifully. They responded very quickly to inquiries, are thorough in their assessments of the equipment, and use hi-tech forms of communication, thus cutting down response lags. They patiently answered all my questions, went above and beyond for system upgrades, and made sure I could use the new thermostat.I would highly recommend this company.
Sharyn Yulish
Sharyn Yulish
21:50 11 Sep 19
It was a Friday afternoon at the end of November and the coldest day of the year, and the furnace went out at one of my rentals. I called Airclaws, and Rocky was sent over immediately. After two hours of search and find, it was determined that the problem was not with the furnace, but an electrical problem with the ground wire. Airclaws acted as intermediary with the electrician, the problem was fixed, and, within a matter of hours, the kids had heat for the weekend.After the job was over, Alex checked in by phone to make sure all was well.This is a truly professional organization. I would highly recommend.
Matt Ward
Matt Ward
13:03 26 Aug 19
I contacted Airclaws due to a condensation problem on the ducts leading from my furnace. A technician arrived the same day as my call, quickly diagnosed the issue, and recommended a solution using equipment I already had on hand. The issue began clearing up with hours and I am very pleased by the service I received. I will call them again the moment my next issue pops up.
Charles Woolsey
Charles Woolsey
20:19 02 Aug 19
Martha Johnson
Martha Johnson
19:50 30 Jul 19
October 2018 Airclaws installed a gas fireplace for me. I enjoyed sitting by it the rest of the winter.Thursday, July 25 @ 5ish my air conditioner quit working . Later that same day someone was here to figure out the problem. My 2001 unit had died. By 7 pm Monday, July 29 I was again enjoying the cool with my new heat pump.And just today..July 30 Airclaws called to schedule a final walkthrough with my new heat pump to make sure I know all I need to know to get the most from it.YES....I recommend Airclaws, and glad a friend had recomended them to me for the fireplace .
Dave Holland
Dave Holland
18:42 21 Jul 19
Been dealing with Airclaws for a long while, never had a problem and they are a Great family owned company would recommend them to anyone who needs help.
Austin Babrow
Austin Babrow
02:48 20 Jul 19
The technician was excellent: professional, knowledgeable, helpful. I've consistently found the Airclaws technicians to be quite good.
L Nelson
L Nelson
16:50 26 Jun 19
I contacted Airclaws, after careful consideration of the Bryant brand, when my heat pump of 26 years old stopped functioning. Ryan Tevis of Airclaws was able to come out in a timely manner and go through my options. He was very professional, knowledgeable and listened to all my needs in a new heat pump. He had various suggestions that would provide my home with better efficiency & comfort. As well, he had an idea for better air circulation regarding my water heater heat pump. Within a few days, even during the busy season, Airclaws was able to install my new heat pump in one day. The two technicians, Waylon & Shawn, were courteous, helpful & well trained. They addressed any questions I had & made sure everything was cleaned up when they were done. Ryan followed up with a walk through & provided instructions on the use of the new thermostat & heat pump. Airclaws' office staff were friendly & timely. In addition, they sent me a yummy goodie box from Sweet Arts Bakery as a thank you. I would highly recommend Airclaws for their superior customer service!
Bonnie Behm-Geddes
Bonnie Behm-Geddes
21:47 15 Apr 19
After a recent storm AirClaws was quick to respond and fixed the problem. Have used them for years and will continue to do so.
Caryn Bailey
Caryn Bailey
11:07 10 Apr 19
Airclaws always does an outstanding job, and provides excellent service! I truly appreciate all they do to ensure 100 percent client satisfaction!
Kristi Kinnard
Kristi Kinnard
12:27 03 Apr 19
Melissa Tevis
Melissa Tevis
13:59 26 Feb 19
Very friendly, accommodating, helpful. Nice to support local businesses and have local people answering your call!
Kerry Sheridan-Boyd
Kerry Sheridan-Boyd
01:51 01 Feb 19
We have been very pleased with our system from Airclaws and most importantly their amazing customer service, they are very quick and always friendly. We have also been extremely impressed with what a giving company they are to the community. We highly recommend them for all your heating and cooling needs.
Allison Dunfee
Allison Dunfee
20:32 29 Jan 19
Great customer service from these guys. They respond as soon as they can and will even try to walk you through troubleshooting on your own if necessary. They even come out in the middle of the night if it’s a real emergency.
karen beatty
karen beatty
13:33 28 Jan 19
They did all they could do.
Jon Davenport
Jon Davenport
00:00 26 Jan 19
I absolutely love this company. our family has gotten many a/c furnace units from them and even bought a whole home generator. if you need anything they will try their best to get what you need. I would do business with them anytime. great job AirClaws!
Jeremy Simpson
Jeremy Simpson
17:48 24 Jan 19
Airclaws fixed my furnace and gave great customer service. The technician Ray was wonderful.
Susan Westenbarger
Susan Westenbarger
19:21 23 Jan 19
I’m so glad I made the decision to use Airclaws as my heating/cooling service provider. I’m sure there are other good companies in the area, but Airclaws’ technicians have always provided top-notch service to the heat pump they installed for me. They are reliable, always show up on time, clearly explain any issues they find, explain my options to me, etc.
Alex Cogley
Alex Cogley
00:34 22 Jan 19
Patrick Kidd
Patrick Kidd
20:13 15 Dec 18
Airclaws did an excellent job helping us with our heating situation this fall. The fireplace we picked out,and they installed, keeps our home nice and cozy with a fraction of the gas we used in the past. And to top it off, they sent us these goodies in the mail ,as a thank you, this Christmas. Athens county, this is the company you want to call him you need help with the climate in your home.
Kay Jones
Kay Jones
14:18 11 Oct 18
We just had our regularly-scheduled service for our heating and cooling unit today. The technician, Shannon, arrived promptly, was very friendly and efficient, and went out of his way to explain how things worked and how we could best maintain our unit. We purchased our unit from Airclaws last year, and in every instance to date in dealing with their people, including today, we have had nothing but positive experiences.
Scott Smith
Scott Smith
15:23 21 Sep 18
On time, good work, answered all questions
George Permenter
George Permenter
22:40 19 Sep 18
We have purchased a whole house generator to supplement our electric power only house. Air claws helped us decide on a new hybrid furnace and generator etc. they were helpful and did the work very fast and well. Since then they have always responded to any questions and concerns with excellent advise and help. The employees are friendly and knowledgeable.Permenter'sAlbany oh.
sandy plunkett
sandy plunkett
17:05 19 Sep 18
Marilyn Poindexter
Marilyn Poindexter
23:52 13 Sep 18
Great service great company.
Connie Patterson
Connie Patterson
13:47 12 Sep 18
Consistent, effective and reliable service!
Connie Pallo
Connie Pallo
21:13 03 Aug 18
Same day service. Alec was every helpful. And we recommend Air Claws to anyone. Thank You Alec .
Steve Owens
Steve Owens
19:16 06 Sep 17
Ryan, David and Zach did an excellent job on the installation of my Regency I2400 fireplace insert. They were on time and delivered exactly what they said they would ahead of schedule. I believe I have found my go to source for anything HVAC. Thanks for a great experience!Update August 2017Stove still works like a champ, but the chimney cover they made for it failed miserably. I emailed the company and while not looking for anything, did not even receive a reply. I ordered a new cover from Rockford Chimney Supply and the before and after are below. I would have paid a couple hundred extra to have it done right at installation.
Eric Gaspen
Eric Gaspen
19:51 03 Mar 17
Airclaws did a great job for us! They have done work for us a few times and I have recommended them several times as well
Personal Reviews
Personal Reviews
17:48 28 Apr 16
Susan Norwood
Susan Norwood
14:00 04 Apr 16
Airclaws has consummate professionals in their business - everyone from the office staff to the service providers. Everyone knows their stuff and I have been extremely please with their work thus far.
Friendly Paws
Friendly Paws
00:50 09 Mar 16
Everyone at Airclaws is wonderful and they provide a quality service. One of the few service workers I've had come to the shop and actually clean up after themselves. Highly recommend them.
Julia McGory
Julia McGory
16:41 08 Mar 16
I have purchased multiple heat pumps (for my multiple houses) from Airclaws over the past many years and can say that my homes have always been warm, the bills have always been lower, and the service has never been better. I give a big "roar" for Airclaws!
Jon Fluharty
Jon Fluharty
16:41 07 Mar 16
Airclaws has been great to me and my family. I was hired by Airclaws on a two week no commitment trial basis. My first day of training I needed service for my personal Heating and Cooling system. Airclaws service techs quickly took care of our issues and the owners treated me like one of their own without question. It was that experience that made me decide this was a place for me to make a career.
Todd Miller
Todd Miller
00:24 06 Mar 16
Great people honest dependable. Gave me a quote on a new whole home generator it was lower than the bigger companies in Athens !!
Ray Reynolds
Ray Reynolds
13:49 05 Mar 16
Airclaws does great HVAC work and is an important part of the community. They are a shining example of the great things that small businesses can do. They support the local economy by creating good paying jobs, do high quality work with a personal touch, and they give back to the community. I'm especially impressed by the way they give back like when they recently helped support the Amesville Elementary Spring Carnival.

Need HVAC Service?

Contact the experts at Airclaws.

Call us at 740-448-7278!