Reviews
Air Conditioner Installation in Cutler, OH 45724
“My ac was installed 1 day after ordering, Kyle and Shawn did a wonderful job. Explained everything they did. Both were friendly and courteous. I am extremely pleased with the entire staff. Thank you so very much.”
- Pat M.
Heat Pump Replacement in Nelsonville, OH 45764
“Had a complete heat pump and furnace, replaced Kyle, was great, very friendly, kind explained every part of the installation. I had my 3 year grandson here today. He even talked and played with him. Very satisfied with his service. I will be requesting him for any service needed”
- Dean R.
Air Conditioner Replacement in Cutler, OH 45724
“Danny is quite the professional, he went above and beyond and provided information for excellent financing! I would highly recommend him to everyone! My sincere, heartfelt thank you to Danny and the team!!”
- Pat M.
Gas Furnace Installation in Athens, OH 45701
“Our 40+ year old furnace died on a Wednesday and with cold temperatures forecasted for the weekend I was frantically looking for replacement options. By the end of Wednesday Ryan Tevis had come to my house, discussed my needs, took measurements and provided me multiple options that could be installed by Friday. I chose an option Wednesday night and the equipment was ordered Thursday. Friday morning Shawn and Caleb showed up and started removing the old equipment. By 11:30 am the new equipment had arrived and been brought over. By the end of the day my new furnace up and running and we had a comfortable weekend. Monday morning Shawn arrived and promptly installed the heat pump, cleaned up the work site and showed me how to run the fancy thermostat. Everyone was so knowledgeable, professional, friendly and worked great as a team.
The entire install was done before other companies could even get me a quote and I could not be happier.”
- John D.
Heat Pump Installation in Laurelville, OH 43135
“Our heat pump went out in our cabin. We called AIRCLAWS and they came out quickly and installed a new heat pump. They did a fantastic
job and we had great communication from sales to installation! Extremely happy with our new system – we would highly recommend this company for any heating and cooling needs!!”
- Karen S.
Gas Furnace Repair in Guysville, OH 45735
“Eric came and fixed our furnace. He was on time, went back for parts and made sure we had heat. He was polite, explained everything and the price was great. Outstanding service.”
- George C.
Whole-House Generator Repair in Glouster, OH 45732
“Called AirClaws when the power went out and our whole house generator turned on but failed to transfer power to the house on the coldest day of the year! Eddy responded within an hour to assess the situation. Fortunately the power had come back on, but it also created a problem with our furnace. After the generator evaluation Eddy moved on to the furnace and quickly identified the issue. He was able to complete a temporary repair to get the heat back on until a permanent fix can be completed. We will definitely be using AirClaws to do that work! I can’t say enough about Eddy and his response. He arrived quickly. Despite the brutal conditions outside he took the time to evaluate our generator and determine the issue. He also made sure to check the furnace to be sure we had heat on this frigid holiday weekend. He was polite, professional and very thorough. We are very grateful for Eddy’s assistance and will not hesitate to call AirClaws next time we have an issue!”
- Richard S.
Gas Furnace Repair in Jacksonville, OH 45740
“Furnace went out at 6:15 pm, called emergency line. Was told someone would be here about 45 minutes. Eric was here by 7:30, did the normal process of elimination. Took out burnt ignitor and had a new one in the van. Installed new one and done. He was very professional and polite. He suggested that there were annual options for maintenance. Signed up for one and now have scheduled maintenance to help prevent the unknown from possibly coming. Thank you so much. Will recommend to everyone 5 stars!!!!!”
- Teresa R.
Gas Fireplace Maintenance in Jackson, OH 45640
“Eddy arrived at 8:00 a.m. (scheduled time). He was very personable and professional in his duties. He explained everything he was performing and was very knowledgeable. It is nice to know your company and staff take pride in the work they do and are very trustworthy. Thanks again for the great service.”
- Danny W.
Gas Furnace Maintenance in Athens, OH 45701
“I can not say enough good things about Eddy. By proxy, I can not say enough good things about airclaws. Eddy was the absolute nicest, genuine and friendly person I have ever met. He was extremely knowledgeable, and answered all of my questions and more. I wanted to be involved in the process so he was truly accommodating and walked me through everything. When I say he was kind, I don’t mean in the typical ‘customer service’ kind of way, I mean it genuinely felt like he wanted to answer my questions, and cared about his work. I have a feeling that if I didn’t want to be involved in the process he would have professionally and courteously worked without me there as well. Eddy was prompt, and called fifteen minutes before arriving. I would not hesitate to work with Airclaws again, and if you’re reading this: ask for Eddy. I’m sure everyone there does as good a job as Eddy, but he was a true gem. Thanks Eddy and thanks Airclaws.”
- Mark I.
Ashok Gupta
16:22 27 May 23
It was an emergency repair situation. I could not believe how Airclaws went out of its way to take care of the problem and got the system running on time. A textbook case of customer satisfaction. I highly recommend their services should you need one. I know who I would call next time. Thanks Airclaws for your legendary, professional service.
Stephanie Strong
14:03 22 May 23
Eddy was polite, courteous, and very knowledgeable about the product. He went above and beyond in making the customers experience a pleasant one. he did his best to explain the details of the problem and exactly what he did. He also gave us the “heads up”, on possible future problems that we would have with our heating system. We appreciate Eddy because he helps us to understand the process So we won’t be spending unnecessary money in the future. Thanks Eddy!
Landon Berger
17:43 20 May 23
Jeff Goodrich
18:30 13 May 23
Great job! Very friendly! Always Leary about whether we are going to be nickel and dimed and I thought the cost was fair and was exceptional working great!! A+++
Heather Cantino
21:45 10 May 23
I especially appreciated the explanations that the technician took the time to share so I could understand better what he was doing and finding. Update 5-23: I was very impressed and appreciative of Eddie's work when he came out today to evaluate our Bryant variable power heat pump after a tree had hit it. He was very careful, thorough, knowledgeable, and informative. It was very reassuring to have his detailed assessment before and after his careful restoration of the outside unit grille. We are glad that the machine was not seriously damaged and expect it may last another ten years. It's going strong, running efficiently and quietly, and it costs us so little (relatively speaking) in heating and cooling. We have also appreciated that it functions even at temperatures of 5 degrees. It's an impressive and well engineered machine. Thanks to Air Claws for recommending it 10 years ago!
James Lambert
16:15 10 May 23
Technician was knowledgeable, friendly, informative, and efficient. Thanks!
Jeff Creamer
17:34 09 May 23
AirClaws was very quick to respond to our AC issue. The problem was diagnosed and fixed quickly!
ryan M
18:42 06 May 23
Randy Goldsberry
21:25 02 May 23
The technician that came to my house was very courteous and polite. He was careful coming into my house, he put shoe covers on prior to coming inside. He seemed very knowledgeable about our hvac system and was comfortable answering my questions.The office staff person is very courteous and pleasant to speak with. Always is quick to reply to my emails and phone calls.2 technicians came today to complete the installation of an i-wave air purification system. The system cabinet required modification in order to accommodate a different size of filter. I was impressed by their ability to work as a team and to problem solve. They were both professional and courteous. I would certainly recommend Airclaws! They have high quality employees.
Geoffrey Thacker
19:03 02 May 23
Quick and easy to schedule a diagnostic and repair and they even found a faster, more affordable fix after I had paid the invoice and promptly sent out a refund.
Bill Fuller
17:55 27 Apr 23
First experience with them. Great job fixing another company’s mess!
John Dowler
21:17 24 Apr 23
Our 40+ year old furnace died on a Wednesday and with cold temperatures forecasted for the weekend I was frantically looking for replacement options. By the end of Wednesday Ryan Tevis had come to my house, discussed my needs, took measurements and provided me multiple options that could be installed by Friday. I chose an option Wednesday night and the equipment was ordered Thursday. Friday morning Shawn and Caleb showed up and started removing the old equipment. By 11:30 am the new equipment had arrived and been brought over. By the end of the day my new furnace up and running and we had a comfortable weekend. Monday morning Shawn arrived and promptly installed the heat pump, cleaned up the work site and showed me how to run the fancy thermostat. Everyone was so knowledgeable, professional, friendly and worked great as a team.The entire install was done before other companies could even get me a quote and I could not be happier.
Mary Webb
16:23 14 Apr 23
Awesome service quick and very professional. Would recommend highly and will use again for any other issues that might come up.
John Patterson
13:10 12 Apr 23
Need a knew filter for my furnace couldn't find one in town and I called air claws and they had one and actually it wasn't priced bad at all an the receptionist was very kind and polite she had my filter setting on her desk when I got there such a good experience.
Sue McGuire
13:22 06 Apr 23
Eric was very patient and awesome. I’m so glad I got untouch with them.
Mike Magyary
16:32 24 Mar 23
Service tech arrived within 30 minutes of my service call. He was friendly, knowledgeable, and very neat. Wore booties while inside. He plainly explained the problem and how to fix it. Very professional.
Kristin Barker
19:17 14 Mar 23
Amazingly fast service. Fantastic, honest employees. I will never use another company - they are the BEST.
Ronald Strickmaker
15:33 07 Mar 23
Had an issue with our generator, called Monday morning and mid afternoon the service team arrived and fixed the problem! I recommend AirClaws!
Nick Wheat
13:05 27 Feb 23
I recently had my very old furnace replaced by Airclaws and they made what could've been a huge headache a very smooth and simple process. Everyone was extremely professional throughout the whole process, both in person and on the phone. They helped me select a more efficient furnace, explained the features of different models (I knew nothing), and quickly responded to and remedied an issue that I had. I definitely recommend you go to Airclaws for your HVAC needs.
R Hein
22:21 22 Feb 23
They saved my life !! Kind caring prompt expert service!!
Meredith Hamsher
22:57 20 Feb 23
Our thermostat stopped working over the weekend. We were able to get get ahold of Airclaws through their after hours line and they got someone right out. Our technician had the part in his truck and was able to fix our problem within an hour. Our technician was knowledgeable, kind, and explained to us every thing he was doing along the way. I appreciated the fast service & friendly attitude.
George Anaya
01:12 07 Feb 23
The tech was fast, fair, friendly, and
Martha Johnson
01:05 19 Jan 23
October 2018 Airclaws installed a gas fireplace for me. I enjoyed sitting by it the rest of the winter.Thursday, July 25 @ 5ish my air conditioner quit working . Later that same day someone was here to figure out the problem. My 2001 unit had died. By 7 pm Monday, July 29 I was again enjoying the cool with my new heat pump.And just today..July 30 Airclaws called to schedule a final walkthrough with my new heat pump to make sure I know all I need to know to get the most from it.YES....I recommendAirclaws, and glad a friendRecommended to me.My faith in this company continy ad they solved a problem with my furnace during a recent cold spell.had recomended them to me for the fireplace .
Mike Smith
00:59 12 Jan 23
Great company great service
Hugh J. Martin
01:29 20 Dec 22
I've been a customer for 12 years. Airclaws always provides great service. Highly recommended.
Dennis Bell
03:14 15 Dec 22
Have used Air Claws to replace wood burning fireplace and more recently a gas furnace. In both cases the service was exceptional and I couldn’t be happier. This is the way a company is suppose to be run, customer satisfaction first.
David Kasler
18:32 23 Nov 22
You won't find a more professional and service oriented business at very competitive prices. These folks care about their clients.
Vincent Felts
21:04 22 Nov 22
Eddie was great! Airclaws kept constant contact with me and corrected my issue promptly and I felt like I received a great value for my money. I highly recommend thier services.
Mike Smith
13:56 22 Nov 22
Great service. Highly recommend
Bonnie Dooley
15:22 21 Nov 22
Angela Carter
14:44 02 Nov 22
Marsha King
19:09 24 Oct 22
Mark Isaac
15:35 24 Oct 22
I can not say enough good things about Eddy. By proxy, I can not say enough good things about airclaws. Eddy was the absolute nicest, genuine and friendly person I have ever met. He was extremely knowledgeable, and answered all of my questions and more. I wanted to be involved in the process so he was truly accommodating and walked me through everything. When I say he was kind, I don’t mean in the typical ‘customer service’ kind of way, I mean it genuinely felt like he wanted to answer my questions, and cared about his work. I have a feeling that if I didn’t want to be involved in the process he would have professionally and courteously worked without me there as well. Eddy was prompt, and called fifteen minutes before arriving. I would not hesitate to work with Airclaws again, and if you’re reading this: ask for Eddy. I’m sure everyone there does as good a job as Eddy, but he was a true gem. Thanks Eddy and thanks Airclaws.
anthony kimball
13:58 07 Oct 22
The young man was very professional and polite! He explained what was done and answered all my spouses concerns. Will hire then again!
Don Dekker
01:01 24 Sep 22
mike stacy
17:42 20 Sep 22
Great service & highly recommend.
David Manzo
12:10 11 Sep 22
I have used Airclaws multiple times over the past few years. Always very responsive and available. Very fair pricing and easy to work with.
Ariel Chamberlain
17:04 10 Sep 22
They fixed our 30 year old AC this spring and installed a heat pump in its place when we were ready to upgrade. Everyone from Airclaws has been nice, respectful, and great at problem solving.
Brandt Conner
00:55 09 Aug 22
At every step of the process the Airclaws Team demonstrated the highest level of professionalism. From initial estimate to completed installation to thorough follow-up, they were receptive and responsive to answering any question. And all of this quality attention came delivered through some really quality folks. We give Airclaws our highest recommendation for great work and great people.
Mark Amon
19:04 08 Aug 22
I called this morning around 9:30 and by 2:45 this afternoon our air conditioner was working again. They originally scheduled us for two day service but had an opening and sent a tech promptly.I will not use anyone else but them.
HUI CHEN
17:16 07 Jun 22
Carey Busch
10:40 25 May 22
I have used Airclaws for other HVAC needs, but they really came through again when my hot water heater went out unexpectedly. As always, communication was clear and they worked as quickly as possible to get my issue resolved. Shawn was a great technician - knowledgeable, friendly, and efficient. He talked me through what he needed to do, did it, and showed me everything at the end and all in the middle of other contractors here doing some other work. His attention to detail was great.
Kristin Hepworth
13:32 25 Mar 22
Airclaws has been great during our three years with them! They are reliable and punctual for each scheduled maintenance call. A couple of months back, our furnace went out. They drove to Columbus to get a replacement, replaced it the following day, and even offered space heaters or overnight accommodation because it got down to -1 that evening. Highly recommend using them!
Beth Modrzakowski
18:11 18 Feb 22
The service technicians were wonderful!! They fixed our motor on furnace and came back to fix the vibration in the floor. They were kind, considerate and patient with us….answering all of our questions. I would recommend Airclaws with flying colors!!!!!
Daniel Waldman
13:47 15 Feb 22
Great Service ,Fair Price
Wesley Bonadio
20:12 11 Feb 22
Airclaws was great to work with. We had a 20+ year old system that went down in the middle of winter. Airclaws was helpful working with our home warranty company, but unfortunately, we had to purchase a whole new system. Their entire team was great to work with. Professional, responsive, informative, and most of all patient. We had to consider a few different systems plus figuring out our finances. Ryan, our salesperson, was very patient and accommodating. He even threw in an air purifier. Payment and financing was easy and straight forward. And best of all they had all of the equipment in stock so there was zero delay with install, or dealing with things on back-order. The install took two days because they were interrupted by the recent ice storm. They were able to get us heat before the bad weather hit and then returned the next business day to finish the rest. Overall, we're very happy with the service and equipment provided by Airclaws and would definitely recommend them to anyone in need of help with their heating and cooling needs.
Lowell Howard
23:41 03 Feb 22
The Airclaws installers did a great job installing a Navien natural gas tankless water heater. They installed it exactly in the part of the wall that I specified to preserve maximum wall and floor space. They did a nice job using flex pipe to tap into the larger diameter portion of the gas line to ensure proper performance and in order to navigate the narrow crawl space. Quality staff, fair price, and good options for financing. I recommend doing business with Airclaws .
Eclipse Ltd
14:41 19 Jan 22
We have used Airclaws on several occasions to repair or install our HVAC systems in multiple properties. Each employee we have worked with is competent and friendly. We have used Airclaws to trouble shoot HVAC needs for new construction as well and they always give us multiple options to choose from.
Moon Beams
23:53 04 Jan 22
Customer service is awesome and so happy to do business with them. They are professional and my new heater was installed fast. Thanks Airclaws!
Joe Radwany
16:38 25 Dec 21
Good Folks with a technically proficient crew. High end, but worth it when You need them.
Kyle Klein
04:02 05 Dec 21
Airclaws provided excellent service when my AC died last year. They were timely and professional. They repaired my 26 year old AC and provided all information if I wished to replace it. I ended up getting a new HVAC system and they addressed all my questions/concerns. I would use them again for all my HVAC needs.
Josh Johnson
13:01 30 Oct 21
This company is either highly unethical or has no clue what they are doing . They came to look at our boiler and had to send 3 people to finally diagnose it and give us a price . They said it was shot and required a new 10k system . We got a 2nd opinion and the other company had it fixed in less than 2 hours and under $400. Strongly suggest not wasting your time or resources with these people
Nick Galentin
21:05 15 Oct 21
Top notch, punctual, professional, capable, thorough, accommodating, and personable service delivered exactly what I needed when I needed it. Willie and Waylon treated us right. Ryan and Adrienne made it possible. I would recommend this bunch to anyone searching for HVAC needs. They will do right by you. Thanks a million Airclaws team!!!
Sarah Louise Baker
19:00 17 Aug 21
Heat Pump/Air Handler not working properly last Thursday. Quick response Friday before noon. Eddie arrived and assessed the situation - not good. Coolant leakage in current unit. I asked to speak to Sales. Ray came out Fri afternoon, I made my purchase, and Mon (yesterday) Willie and Josh arrived with equipment and did a superb, professional installation. Great responsiveness/great customer service.
Scott Damman
17:18 07 Aug 21
Dallas Chesser
20:33 09 Jul 21
Had a new central air put in. From the office to the instal was a great experience. The office was very friendly and helpful and answered all my questions. Ryan came out and gave me a quote and he was very knowledgeable and honest and gave me several options. Willie did the instal and was awesome, he was very friendly and professional. He was meticulous and did a great job. The unit looks and performs great. Highly recommend air claws for all your heating and cooling needs
Jessica Bickley
18:08 26 May 21
Airclaws did a good job. We have been with them for many years. They were nice, professional attitude, and cleaned up when they were done. They did tell me that I needed a part for my AC unit, they went to check on the status of getting one and I never heard back from them for a week. My husband had to end up calling to see what the status was with the part we needed.
Cimmeron O'Connor
15:53 22 Apr 21
Airclaws was wonderful to work with as we had our new HVAC system installed. All of their staff were respectful, informative and helpful throughout the process. They were able to install an entirely new system in a day and a half - it's so nice to have such a quiet and efficient system!
Margaret Flanigan
22:01 13 Apr 21
Andrew was the perfect tech! He arrived on time, observed all Covid protocols, was friendly, knowledgeable, efficient and helpful. He was informative about your products and services without ever being pushy. That’s not an easy balance! So glad he’s joined your company!
Tom Reid
21:52 08 Apr 21
Professional and excellent work! Andrew just wrapped up our spring maintenance - he did a great job!
Charlotte Gordon
19:30 08 Apr 21
So Andrew the new maintenance tech for airclaw exceeded my expectations. Between him and his wife Carly that work there they took heat from me due to the previous people that worked there that didn’t do their jobs. But the two of them, made the experience a lot better for us. And I will be making sure they are the ones who handle anything with our house again, thank you so much Andrew and Carly!
Jill McKinney
14:56 06 Apr 21
The rep called for a heads up and arrived on time. He took all the COVID protocols to enter the house. Performed the regular maintenance and changed the filter. He was polite, friendly and professional. When maintenance was complete he reviewed the check list with me and made sure all my questions were addressed.
Susan Barga
16:14 25 Mar 21
Great Service and always helpful! Professional and are experts in the industry!
nancy cooper
15:30 04 Mar 21
My furnace died on a Friday and Tyler Tevis had a new one up and running by Monday at noon. Airclaw's service was friendly, professional, and most importantly that very cold weekend - fast! Thanks for the great work. Nancy C
Louis-Georges Schwartz
18:15 02 Mar 21
Geetha Conjeevaram
01:34 27 Feb 21
Friendly staff and very responsive to my calls with immediate assistance . Excellent work, professional and that’s why I have used them for so many years . Highly recommend Airclaws to others .
Britney Doudna
20:18 26 Feb 21
Ben Mitchell
18:43 17 Feb 21
Everyone always says how great they are and helpful but I definitely have to disagree, they never want to help us and would assume leave us in the cold then admit they made a mistake.
Ashlie Hurst
17:31 11 Feb 21
Barb Campagnola
17:48 09 Feb 21
I cannot say enough great things about these folks at Air Claws. Ryan was so professional and so knowledgeable and good at helping me pick the right system for my house. I needed all new everything and went to the right place. My house has never been warmer or the air more well distributed. They came when they said they would come. They did what they said what they would do. Their price was better than everyone else's. I would not hesitate to call on these guys. They will be my new go to for all things furnace and air related. GREAT system with ability to add on all kinds of things in future. In fact my system now, can easily handle a very thick MERV 11 I think or 12 filter for dust without bogging down the motor. This is just in the furnace itself. Call these guys! Their customer service is the best too.
Stacy Lee
14:21 09 Feb 21
I highly recommend Airclaws! They’re knowledgeable and great at explaining options. They come on time, staff is professional and friendly, and their scheduled maintenance service plans (thanks, Logan!) are great for both peace of mind and to help keep equipment running well.Great company!
Clarissa Mitchell
00:20 05 Feb 21
Seth was super helpful and friendly!
Margaret A King
15:54 18 Jan 21
Emergency ServiceI had what I thought was an emergency heating problem and even though it was not, Ryan identified the problem and with his help I was able to get the problem solved. Ryan arrived on a Saturday within 30 minutes of my call. Excellent, professional response and service. I would not only choose AIRCLAWS but also recommend to others.
Karen McCoy
17:48 13 Jan 21
Professional and determined the problem and was able to order the part and have it installed within a timely manner.
Paige Grim
20:33 14 Dec 20
Kristin Dispenza
16:37 07 Dec 20
Sherry Blankenship
17:06 03 Dec 20
Have been very consistent and vigilant for several years. Responsive and helpful as well as knowledgeable.
Talia Parrotti
15:16 30 Nov 20
Michael Householder
21:23 19 Nov 20
Randy Shoup
21:49 17 Nov 20
Margaret Selander
00:18 17 Nov 20
cindi lucas
17:35 12 Nov 20
Jennifer Smith
11:16 05 Nov 20
Christopher Glenn
20:39 03 Nov 20
Nelson Hippolyte
19:48 03 Nov 20
Bob Garbo
20:03 28 Oct 20
Timely, professional, Covid safe and thorough.
Debra McBride
15:05 27 Oct 20
Tracey Borovicka
14:00 16 Oct 20
Always efficient and friendly. Airclaws is a wonderful company to do business with.
Sarah Wollenslegel
03:30 16 Oct 20
Airclaws came the same day, even was early, to evaluate possible damage to our furnace. Friendly service workers, super fair pricing. Totally recommend their service.
Helenmelen
14:25 29 Sep 20
I am pleased with my experience with Airclaws and recommend this business. Airclaws was responsive, quick, polite and reasonable priced. The technician diagnosed and resolved the issue in less than 30 minutes.
Talva Louise
13:47 29 Sep 20
T Kerr
14:46 14 Sep 20
Kacie Bateman
02:26 14 Sep 20
Sharleen Padgett
12:35 28 Aug 20
Expertly diagnosed the problem and offered options for fixing it.
Kathy Fuhrman
22:25 20 Aug 20
They were on time and very nice people. They found my problem and fixed it quickly. I appreciate how quickly they got me scheduled ! They are now in my "book" for repairs . Thanks Airclaws 🌹
Aero Nishimura
14:21 19 Aug 20
Martin Hanlin
12:34 25 Jun 20
Michael Barr
01:48 24 Jun 20
Seth and Alexandra jumped right on our problem and got our AC up and running ASAP. Great service!
Tina Beckett
01:54 19 Jun 20
Great customer service from the very first phone call!! They make it easy to support local businesses!
Cita Strauss
01:20 19 Jun 20
I paid for a maintenance service and they arrive and did their job well and friendly as always.
Need HVAC Service?
Contact the experts at Airclaws.
Call us at 740-448-7278!