Eddy M

Lead Service Technician

16 Reviews

“Eddy is always great to have working on your system! Very professional, always gives the best advice if it were his system, and seems to always do a great job! Was our first time with Levi and he seemed just as nice and knowledgeable! Would definitely recommend!”
- Justin C.
“Eddie is very intelligent and highly efficient.
He is aware of the big picture and also of the details, and gets the job done correctly as fast as humanly possible. He is one of the very best service technicians I’ve ever had an experience with.
Thank you Airclaws for finding such talented employees. You’re a great company.”
- Charles B.
“Eddy diagnosed the problem very quickly with the battery charger for the generator. The charger needed to be replaced to keep the battery charged and within 2 days he was back to make the repair! Kudos to Eddy and AirClaws!”
- Ronald S.
“Eddy took a look at my water heater and helped me understand what state it was in, and some useful and interesting info about replacement options. Both he and the technician who came with him were very professional and helpful, and spotted an issue with a duct, which they took care of immediately. I really appreciate the attention to detail, and would recommend Airclaws to anyone in the area.”
- Nick W.
“all of your workers did a fantastic job. Danny was out on Monday, 1/29/24 and evaluated my hot water heater. Then, Eddy M, and his co- worker was vey efficient in getting the hot water heater repaired. Thank you!”
- Lea Anne K.
“Eddy was awesome. He was so pleasant as well as being efficient. He had the generator fixed and running in good time in spite of it being so cold out. He did a great job.”
- Tracey B.
“It’s a scary situation when the power goes out AND the generator doesn’t respond! Many thanks to Lydia who responded with “let me see what we can do” and to Eddy, who put a lot of miles on his service truck to come at the end of his long day to diagnose the problem and reassure us that it wasn’t “fatal.” And then the Airclaws folks got the needed part and made sure it got delivered and installed the following day. Hope you never go out of business!”
- Elizabeth H.
“Airclaws was an absolute lifesaver!!! My air conditioning went out the evening before a 95° day! They showed up on the same day AND fixed it the same day! Eddy was my technician, and he was THE best! Polite, knowledgeable, friendly, mindful of being in someone's home, and GREAT at what he does! I can't recommend Airclaws enough! Thank you!!”
- Suzie N.
“Called AirClaws when the power went out and our whole house generator turned on but failed to transfer power to the house on the coldest day of the year! Eddy responded within an hour to assess the situation. Fortunately the power had come back on, but it also created a problem with our furnace. After the generator evaluation Eddy moved on to the furnace and quickly identified the issue. He was able to complete a temporary repair to get the heat back on until a permanent fix can be completed. We will definitely be using AirClaws to do that work! I can’t say enough about Eddy and his response. He arrived quickly. Despite the brutal conditions outside he took the time to evaluate our generator and determine the issue. He also made sure to check the furnace to be sure we had heat on this frigid holiday weekend. He was polite, professional and very thorough. We are very grateful for Eddy’s assistance and will not hesitate to call AirClaws next time we have an issue!”
- Richard S.
“Eddy arrived at 8:00 a.m. (scheduled time). He was very personable and professional in his duties. He explained everything he was performing and was very knowledgeable. It is nice to know your company and staff take pride in the work they do and are very trustworthy. Thanks again for the great service.”
- Danny W.
“I can not say enough good things about Eddy. By proxy, I can not say enough good things about airclaws. Eddy was the absolute nicest, genuine and friendly person I have ever met. He was extremely knowledgeable, and answered all of my questions and more. I wanted to be involved in the process so he was truly accommodating and walked me through everything. When I say he was kind, I don’t mean in the typical ‘customer service’ kind of way, I mean it genuinely felt like he wanted to answer my questions, and cared about his work. I have a feeling that if I didn’t want to be involved in the process he would have professionally and courteously worked without me there as well. Eddy was prompt, and called fifteen minutes before arriving. I would not hesitate to work with Airclaws again, and if you’re reading this: ask for Eddy. I’m sure everyone there does as good a job as Eddy, but he was a true gem. Thanks Eddy and thanks Airclaws.”
- Mark I.